Unit 2 study guide Chapter 3 3 step writing process 1. Plan 2. Write 3. Complete General purpose – to inform‚ to persuade‚ to collaborate‚ or to initiate a conversation Specific purpose – which identifies what you hope to accomplish with your message Memos – are brief printed documents traditionally used for the routine‚ day-to-day exchange of information within an organization Letters – are brief written messages generally sent to recipients outside the organization 4 major classes
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I started to show an interest in business when I first watched the reality show‚ the Apprentice. It helped me see business from a whole new perspective. It was far different from what I had imagined it to be‚ with the people dressed up in a suit and having meetings all day long. The tasks that each group faced each week were not just challenging‚ but to my surprise‚ fun as well. I always wondered how I would perform if I had the chance to be on the show. Would I be able to come up with a creative
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For this assignment I contacted Consolidated Communications to negotiate a credit for the 12 days we were left without internet or cable service. A. How did you prepare for this negotiation in advance? I reviewed all of my notes from the service outages we have experienced in the past 6 months. On the last outage a customer service manager was supposed to get back to me discuss the problems I was having with my service. I never heard from the customer service manager and was going to probably
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Before we answer the question “What is the difference between PDCA and DMAIC?” let us define each‚ discover what these acronyms translate to‚ and how they are used in modern manufacturing technology. PDCA cycle is defined as: A simple process for implementing continuous improvement changes in four steps: plan‚ do‚ check‚ act. PDCA is used to improve a process in order to improve quality. Plan-First‚ identify an improvement and ideas to bring it to fruition. Anticipate problems to save time and
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CHECKPOINT Audience Analysis and Reception When preparing to write a formal report to be presented to management‚ some potential needs for the audience that should be aware of when writing the report‚ know your audience. Before sitting down to compose the letter‚ memo or report‚ think about the recipient of the document. By organizing your thoughts beforehand‚ you can determine what exactly you are trying to say. Decide what details must be included in the report or memo. Look for graphic elements
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Behavior and Communication Walt Disney opened his company in the 1920’s. Mr. Disney grew his business in the beliefs that the Walt Disney Company would be the “world’s leading producer and provider of entertainment and information”. (About.com‚ 2011) The culture of this organization follows those beliefs‚ being the world’s best. The executives and employees produce the quality movies that his company is best known for. Yet‚ Walt Disney is so much more than that. This company has powerful business
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Airline Crisis Communication Airline crisis communication is very important in saving the reputation of an airline company. The purpose of this presentation is to evaluate the reason why some airline loss their reputations and then make successful strategies in an airline crisis communication In this presentation‚ the definition of airline crisis communication will be given from two aspects‚ the aspect of practical way and the knowledge of the scholars. Then an example of an unsuccessful case
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Satellite Communications The first idea of satellite communication came from an article in 1945 named Wireless World‚ where Author C. Clarke described the use of manned satellites in 24 hour orbits to distribute television programs. However‚ the first person to carefully evaluate the technical and financial aspects of such a venture was John R. Pierce of Bell Telephone Laboratories (Whalen‚ n.d.). In a 1954 speech and 1955 article‚ Pierce described the usefulness of a communications "mirror"
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The picture archiving and communication system is connected with different workstation by using local area network‚ it comprises of an image acquisition machines‚ a workstation and a server (RHEL with IBM DB2 Server Database). In the picture archiving and communication system the patient initial data is written to the database using server with a particular medical record number or patient ID. Doctors
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AARON LEWIS MANAGEMENT PART 1 Management Plan Part 1 Dick Sporting goods is a family owed sports store that has been around since 1947. Dicks provide a service to athletes and people who love the outdoors. The industry Dicks Sporting Goods operate in is customer service industry. One competitive advantage Dicks has is that they’re the biggest competitor in their market. One disadvantage is inventory control. Not having what a customer wants at the right time. Some
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