Soft skills is a sociological term relating to a person’s "EQ" (Emotional Intelligence Quotient)‚ the cluster of personality traits‚ social graces‚ communication‚ language‚ personal habits‚ friendliness‚ and optimism that characterize relationships with other people. Soft skills complement hard skills (part of a person’s IQ)‚ which are the occupational requirements of a job and many other activities. Soft skills are personal attributes that enhance an individual’s interactions‚ job performance and
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cultural intelligence and how we can better promote cultural intelligence in the workplace‚ the team conducted an intensive research on this issue through various research studies‚ academic journals and book references. In the process of the research‚ we also made several references to numerous videos relating to cultural intelligence. The videos were found mostly on the internet as well as in some movies. Once we felt better equipped with the knowledge of culture and cultural intelligence‚ we headed
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EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT Prepared by FT B3 Group 3 Atul Gupta (08FT-137) Gaurav Khanna (08FT-145) Mahesh Kakani (08FT-153) Malay Shah (08FT-154) Mudita Jain (08FT-158) Pradeep Hari (08FT-162) Contents Introduction 3 Methodology 11 Data Analysis 20 Limitations 24 Appendix 25 Reference 28 Introduction Emotional Intelligence Emotional Intelligence (EI) is the mental
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Question 1- Describe the concept of vision and mission in an organisation. Vision Statements and Mission Statements are the inspiring words chosen by successful leaders to clearly and concisely convey the direction of the organization. By crafting a clear mission statement and vision statement‚ you can powerfully communicate your intentions and motivate your team or organization to realize an attractive and inspiring common vision of the future. Without the unwavering focus on mission and vision it’s
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Emotional Intelligence And the Implication for Service Operations Leadership Abstract In recent years companies begin to realize the pivotal position of emotional intelligence and attach more importance on leader’s emotional intelligence development. Actually the emotional intelligence enables leaders to better perform in the workplace. This essay will come to an understanding of emotional intelligence on the basis of the author’s opinion. The first part of the essay includes the historic root
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Bachelor of Business (Incorporating Graduate Diploma in Business and Graduate Certificate in Business) Organisational Behaviour 466641 Summer School 2013-14 TABLE OF CONTENTS Item Description Page 1 Welcome to Organisational Behaviour 3 2 Teaching Team and Contact Details 3 3 Paper Information 3.1 Prerequisite requirements 3.2 Paper Aim 3.3 Learning Outcomes 3.4 Content 3 4 AUTonline Programme Organisation 4 5 Textbook 5 6 Daily
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psychology of intelligence has rapidly developed over the years‚ but it still has quite a long way to go. Intelligence is controversial topic due to tests being “unfair” in a certain group of people’s perspectives. The intelligence myths are easy to disprove if one is able to obtain the factual evidence. Intelligence is not as black and white as it used to seem: different forms of intelligence‚ intelligence tests‚ hereditary differences‚ environmental differences‚ gender differences‚ and ethnic differences
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Implication of Emotional Intelligence to the Student’s Academic Performance An Undergraduate Research Paper Presented to Professor Emijidio Gepila In Partial Fulfillment of the Requirements in for EDUC 2051 by Maria Karla E. Villamaria BSEDEN 2-1D March‚ 2013 Implication of Emotional Intelligence to the Student’s Academic Performance I. Introduction A. Background of the Study B. Purpose of the Study C. Significance of the Study D. Statement of the
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ORGANISATION BEHAVIOUR Assignment 1 (task 1&2) Contents: . Introduction...................................................................................................Page 3 Tack 1...........................................................................................................Page 3 1.1. Organisational culture and structure......................................................Page 3 Flat Structure..............................................
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29 No. 4 Dec 2012 Role of Gender in Emotional Intelligence: Relationship among Emotional Intelligence‚ Communication Effectiveness and Job Satisfaction Hassan Jorfi University of Technology‚ Malaysia Hashim Fauzy Bin Yacco University of Technology‚ Malaysia Ishak Md Shah University of Technology‚ Malaysia Emotional intelligence is essential factor responsible for determining success in life and psychological wellbeing seems to play an important role in shaping the interaction between managers
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