Gender Intelligence
590
International Journal of Management
Vol. 29 No. 4
Dec 2012
Role of Gender in Emotional Intelligence: Relationship among Emotional Intelligence, Communication Effectiveness and Job Satisfaction
Hassan Jorfi University of Technology, Malaysia Hashim Fauzy Bin Yacco University of Technology, Malaysia Ishak Md Shah University of Technology, Malaysia Emotional intelligence is essential factor responsible for determining success in life and psychological wellbeing seems to play an important role in shaping the interaction between managers and employees in their work environment. This study is undertaken to understand the effectiveness level of managers and employees in universities of Iran, the study focused on understanding the emotional intelligence of the managers and employees and its link to their effectiveness level on the job. Little research to date has examined how emotional intelligence influence managers-employees effectiveness in organizations settings. Data (N=120) for this study were collected through questionnaires that participants were managers and employees in universities of Iran. Building on top of emotional intelligence theory, this paper explores how emotional intelligence managers and employees are influenced by effectiveness. The validity of the questionnaire was evaluated by Cronbach’ alpha is formula for measuring the amount of which was 80% which is acceptable. The consistency of the questionnaire was announced by seven authorities at the average at 89%. The main results of this paper and evaluation was using SPSS. The results indicated that the female part of the universities managers and employees are more emotionally intelligent than their male counterpoints. Further, the researchers concluded that communication effectiveness has positive relationship with job satisfaction.
Introduction
The discussion related to Emotional Intelligence (EI), communication effectiveness, and job satisfaction remains a key topic of
International Journal of Management
Vol. 29 No. 4
Dec 2012
Role of Gender in Emotional Intelligence: Relationship among Emotional Intelligence, Communication Effectiveness and Job Satisfaction
Hassan Jorfi University of Technology, Malaysia Hashim Fauzy Bin Yacco University of Technology, Malaysia Ishak Md Shah University of Technology, Malaysia Emotional intelligence is essential factor responsible for determining success in life and psychological wellbeing seems to play an important role in shaping the interaction between managers and employees in their work environment. This study is undertaken to understand the effectiveness level of managers and employees in universities of Iran, the study focused on understanding the emotional intelligence of the managers and employees and its link to their effectiveness level on the job. Little research to date has examined how emotional intelligence influence managers-employees effectiveness in organizations settings. Data (N=120) for this study were collected through questionnaires that participants were managers and employees in universities of Iran. Building on top of emotional intelligence theory, this paper explores how emotional intelligence managers and employees are influenced by effectiveness. The validity of the questionnaire was evaluated by Cronbach’ alpha is formula for measuring the amount of which was 80% which is acceptable. The consistency of the questionnaire was announced by seven authorities at the average at 89%. The main results of this paper and evaluation was using SPSS. The results indicated that the female part of the universities managers and employees are more emotionally intelligent than their male counterpoints. Further, the researchers concluded that communication effectiveness has positive relationship with job satisfaction.
Introduction
The discussion related to Emotional Intelligence (EI), communication effectiveness, and job satisfaction remains a key topic of