SUSTAINABLE OPERATIONS IN TOURISM AND HOSPITALITY Assessment 1: Industry Case study Evaluate and assess the effectiveness of sustainable practices‚ plans‚ programs and initiatives implemented by Industry operators and organizations within a sector of the tourism and hospitality industry. Paul TAYLOR - SUSTAINABLE OPERATIONS – BCO702 - Jonathan MACEDO - MAC09198191 1 ________________________________ SUSTAINABILITY IN THE HOTEL INDUSTRY ________________________________ Paul
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Introduction to Hospitality Industry The hospitality industry is part of a larger enterprise known as the travel and tourism industry. It is one of the oldest industries in the world. In early days‚ traders‚ explorers‚ missionaries and pilgrims needed a break in their journeys requiring food‚ shelter and rest. People opened their homes and kitchens to these weary travellers‚ and an industry was born. Although accommodation today is varied and their services have changed and expanded over the
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[pic] ASSESMENT 1 ACADEMIC WRITING ACTIVITY NAME – SARIL VAID Introduction The journal chosen is Acquiring Knowledge and Skills For Twenty–First Century Supervision by Kevin McManus (1995). Kevin McManus addresses the supervisor to review the skills so that to make themselves prepared for the future .The author analyzed a experience tool to identify the knowledge
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EMERGING INDUSTRY PRACTICES IN HOSPITALITY OPERATIONS Dr. Kshitiz Sharma‚ Email i.d.- sharmak23@gmail.com ABSTRACT Hospitality business is in transition stage‚ shaping itself better‚ less expensive‚ more user and environment friendly and ethical in approach. It’s good for all of them who believe tourism and hospitality a sustainable product. The present study is on emerging trends in operational areas of hospitality and hotels particularly. The scope of the present study is limited to
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Introduction to Rooms Division Management Assignment of External business environment in Hospitality industry. Table of Contents Introduction 3 “If we do same thing today as we did yesterday… …we will get the same results tomorrow’’ 1. Forecast for 2009. 4 1. Travelers still tend to plan the trips.
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Study Catering and Hospitality Level 2: Food and Drink Service NVQ2 Unit Case Study for Catering and Hospitality Level 2 Food and Drink Service NVQ 2 Lancaster and Morecambe College Author: Candice Satchwell Overview of the Course for which the unit forms a part The NVQ2 is delivered within the context of the Diploma in Hospitality. Until three years ago this course had been called a Chef’s Diploma‚ but this did not reflect the wider context of the Hospitality Trade‚ so it was repackaged
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HTM 312 Course Project Question: What are the best techniques for enhancing performance in the hospitality/fitness industry today? Strong performance in an organization is critical. Performance occurs not only at the firm-level‚ but at the individual-level as well. The most fundamental of the two levels is the individual-level‚ which comes from the performance of the employee. While individual-level performance is critical‚ the ultimate goal is to improve firm-level performance. Firm-level
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Chapter 2 Service Characteristics of Hospitality and Tourism Marketing OBJECTIVES: Describe a service culture. Identify four service characteristics that affect the marketing of a hospitality or travel product. Explain marketing strategies that are useful in the hospitality and travel industries. Ritz-Carlton is renowned for outstanding service. o the chain of eighty-five luxury hotels around the world‚ caters to the top 5 percent of corporate & leisure travelers In surveys of departing
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Report on Nando’s‚ a Hospitality Industry in the UK 1.0 Introduction The objective of this report is to analyse the hospitality and tourism consumer in a UK organisation that related to the hospitality industries. The report writer has chosen Nando’s; the organization is a hospitality industry (please refer to appendice 1.0). The first objective of the report is to analyse Nando’s communication activity from the perspective of the tourist decision making process. The writer analyses the communication
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Imagine a time when a person could walk up to a stranger’s door and immediately be welcomed and situated comfortably within the home. The idea that this is ridiculous and nevertheless unsafe is rather unheard of during the time of the Ancient Greeks. Hospitality is perhaps the most important and most popular quality of their society. Homer‚ a Greek author‚ tells his readers in his epic‚ The Odyssey‚ the significance of xenia demonstrated by characters when they are tested for their loyalty or when they
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