1. Introduction In this report‚ i’m selected AirAsia Berhad. The objectives and scope of this report was included conduct an analysis of industry environment and organisation capability. Besides that‚ there were also included sources of competitive advantage and the ways were used to sustain these competitive advantages. 2. Brief description of the Company Core business of AirAsia Berhad is broken travel norms around the globe and has risen to become the world best. Route
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Driving value through pricing: Strategies adopted by Managers in price Sensitive and fierce Competitive Markets Introduction Buffett told the Financial Crisis Inquiry Commission in an interview that “If you’ve got the power to raise prices without losing business to a competitor‚ you’ve got a very good business. And if you have to have a prayer session before raising the price by 10 percent‚ then you’ve got a terrible business”. Yet pricing has been neglected area in many hospitality organizations
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Products Strategies The current strategy for KFC Malaysia of the product strategy varies; they have used many strategies in order to perform well in the market. Below are some of their current strategies. Value Their current value added of their product is collaboration with hotlink‚ that when customer receives a sms from hotlink‚ they can go redeem the product of discounted food from KFC Malaysia outlet. Another value added of their products is free gifts‚ drinks upgrade to bigger portion. Scope
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Dubai bank improves customer satisfaction with CRM Lamiya Williams Baker College of Auburn Hills Information systems MGT 321 Dr. Gigi Smith August 28‚ 20l2 Dubai bank improves customer satisfaction with CRM Discussion Questions 1. What Conditions Brought Dubai Bank to the realization that it could benefit from a CRM system? The complexity of customer’s information systems caused Dubai bank argents frustration in finding information and setting up
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Office based CRM systems are powerful tools‚ but once outside a computer environment the user is completely disconnected from the wealth of information afforded by the CRM (Maximizer‚ 2015). The mobile CRM deployments were a huge benefit to Dow Corning and DirecTV. CRM was implemented on mobile devices and also on tablets. This provided great connection between the customers and the company. The goal for Dow Corning and DirecTV was to provide excellent customer service and to make it easy for Dow
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KFC Corporation has its headquarters in Louisville‚ Kentucky. It is the world’s most popular chicken restaurant chain‚ specializing in Original Recipe®‚ Extra Crispy™‚ Twister® and Colonel’s Crispy Strips® chicken with homestyle side offerings. Every day‚ nearly eight million customers are served around the world. KFC’s menu includes Original Recipe® chicken -- made with the same great taste Colonel Harland Sanders created more than a half-century ago. Customers around the globe also enjoy more than
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Introduction The core of this presentation is to discuss the theory of distribution strategy with the underlying real life examples of McDonald ’s fast-food restaurants in Australia. In other words‚ the aim is to discuss McDonald ’s distribution channel‚ the way this fast-food restaurant gets its products to the market. Nonetheless‚ this presentation will demonstrate that McDonald ’s distribution strategy is effective in many cultures. In the theory of marketing mix‚ place (distribution) determines
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the “soft” approach focuses on the needs of employees. That is‚ their commitment‚ participation‚ training‚ and development; it entails developing employees motivation‚ quality and commitment. On the other hand‚ the “hard” approach centres mainly on strategy where human resources are used to ahieve organisational goals. It focuses on identifying workforce needs of the business and recruiting and managing accordingly (Senyucel‚ Z.‚ 2009). “Human resource management is a strategic function where recruitment
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Armed Forces Chairman of the Emirates Identity Authority “The Population Register and ID Card program is a vital extension of the progress & development being undertaken by the UAE led by the insightful vision of its leadership. In its new strategy for 2010 - 2013‚ the Emirates Identity Authority is making steady progress
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management The concept of strategy ➢ Strategy is the great work of organization. In situations of life or death it is the Tao of survival or extinction. Its study cannot be neglected. ----SUN TZU‚ The Art of War.2500 B.C ➢ Strategy is about winning. ➢ Strategy is not a detailed plan or program of instructions‚ it is a unifying theme that gives coherence and direction to the actions and decisions of an individual or an organization. Characteristic of a winning strategy ➢ Goals that
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