Customer Relationship management Coca Cola is the world’s largest beverage company. They sell their products in more than 200 countries and more than one billion of their products are consumed daily. Keeping finance and logistics is an important task. Coca Cola started using a system called the traditional system‚ which has proved very effective. This system was generating high value and was not user friendly. All financial plans manually entered and is used to enter again to update the information
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Solutions Strategy & Coverage Arun Pingaley Industry Director – BFSI SAP in Banking Customers per solution 3‚700+ Banking Customers 120 Countries 2‚600+ SAP Business Analytics 1‚300+ SAP Business Suite 150+ Integrated Finance and Risk Management 180+ Transactional Banking 200+ mBanking‚ eBanking and mPayments © 2011 SAP AG. All rights reserved. Confidential 2 SAP in BFSI in South Asia General Ledger‚ Financial Consolidation‚ Procurement Mobility CRM‚ Business
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verson7/29/13 CRM Implementation in HSBC | G-CEM Jul 29‚ 2013 About Us TCE Evaluation CEM Certification eWorkshop Latest Events Latest Download Annual Awards Annual Forum Global Advisors Resources Articles & Cases Contact Us Registration Update Profile CRM Implementation in HSBC A CRM Case Study Yuen Po Shan‚ Polly www.gcem.org Nowadays‚ quality service is the main goal for most of the business organizations in this challenging and fast changing commercial world. Customer satisfaction is one of the main concerns for them
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Introduction: To manage customer relationships which acquire and retain customers‚ methods‚ strategies‚ software and other web-based capabilities can be used by an organization to improve its customers’ knowledge in term of products and services provided. It is called Electronic Customer Relationships Management (Chaffey‚ 2009). E-CRM can also improve its product value-added provided to their customers as it can satisfy customers’ sophisticated demand by capturing‚ integrating and distributing data
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which need to strengthen no matter how good is it. There is some recommendation we would like to give Maybank. Currently‚ Maybank has go through many CRM project to increase customer retention beside attract more new customer. Based on that‚ we would like to recommend Maybank should build a higher customer service performance staff culture before the CRM project implemented. This culture can be build through strengthen the objectives of Maybank which is “humanizing financing service across Asia”. The
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SUMMER PROJECT REPORT ON FINANCIAL MODELING OF DABUR Under the guidance of Mr.DheerajVaidya‚ Director Corporate Bridge Consultancy Pvt. Ltd. In partial fulfilment of the requirements For the award of MASTER IN MANAGEMENT STUDIES(MMS) (Affiliated to university of Mumbai) VIVEKANAND EDUCATION SOCIETY’S INSTITUTE OF STUDIES AND RESEARCH CHEMBUR‚ MUMBAI Submitted by Sumit B. Agrawal ROLL NO: 01 MMS 2012-2014 Declaration By Candidate I wish to state that the work embodied
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White Paper CRM vs. Loyalty Programs: Best Friends or Arch Rivals? CRM vs. Loyalty Best Friends or Arch Rivals? A sk business owners what keeps them up at night and most will say driving revenue‚ increasing profitability‚ staying ahead of the competition‚ and retaining customers. For the past year and a half‚ companies in a variety of industries— most notably those involved in the financial services‚ telecommunications‚ travel and tourism industries—have looked to large customer relationship
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This report aims at analyzing and reporting on the marketing strategies of Dabur India Ltd (DIL) for the brand Dabur Chyawanprash. Dabur India Limited is the fourth largest FMCG Company in India. It is the first Company to provide health care through scientifically tested and automated production of formulations based on India traditional science. It is most famous for Dabur Chyawanprash and Hajmola. Dabur Chyawanprash is the leader in the Chyawanprash category and enjoys a market share of 66 per
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Management: Dabur at a Glance Perfection is not attainable‚ but if we chase perfection we can catch excellence. Vince Lombar About Dabur Dabur India Limited is the fourth largest FMCG Company in India with Revenues of over US$1 Billion (Rs 5‚283 Crore) and Market Capitalization of US$4 Billion (Rs 20‚000 Crore). Building on a legacy of quality and experience of over 127 years‚ Dabur is today India’s most trusted name and the world’s largest Ayurvedic and Natural Health Care Company. Dabur today
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Dabur India Limited has marked its presence with significant achievements and today commands a market leadership status. They have a strong financials year on year. Compare to last year some financials facts about dabur : Total sales were recorded as INR 7073 crores and up by 5.1%. Net profit INR 913.9 crores up 19.7% Market capitalisation us $5 billion Following chart shows net sales over years (in INR crores ) These stats shows that Dabur is financially very strong and doing well
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