Higher Nationals in Health and Social Care (QCF) Unit: Communicating in Health and Social Care Organisations Unit Code Date Issued: 23rd September 2013 Student Name: Student ID Submission Date: Lecturer: Internal Verifier: Assessment criteria Outcomes Assessment requirements To achieve each outcome a learner must demonstrate the ability to: L1. Be able to explore how communication skills are used in health and social care 1.1 Apply relevant
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Nonverbal communication is communication which isn’t verbal‚ it is also cues which people follow to interpret a message. This contains different factors such as posture which gives indication of how they are feeling. For example if a person is slouching or got their arms folded this could mean they are not interested or not listening. Facial expressions again can tell their emotions. For example if a person is frowning then this missed they are displeased. This can be interpreted both wrongly and
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Text messaging is another form of communication that help communication to be effective in health and social care settings. However‚ in health and social care setting‚ service providers tend to send lots of reminding text messages via email to remind service users about their appointment with the doctor or the nurses. In the event of text messaging‚ health and social care professionals can use it in the context of both 1-1 and group. So‚ this could be between colleagues and between professional and
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List below the different reasons why people communicate: Communication is an integral part of life. Communication satisfies our constant need to relate to others‚ and have them relate to us. We use communication for numerous reasons‚ including; persuading‚ to seek information‚ to express emotion. Explain how effective communication affects all aspects of your own work: If you don’t show effective communication the person/people you are communicating to may not understand what it is
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Communication is the act of transferring information from one place to another in different ways which allows people to feel safe‚ build relationships and develop self-esteem (Skillsyouneed‚ No date). It means being able to convey information clearly and directly‚ giving appropriate levels of praise‚ advice and feedback (Chandler and Grzyb‚ 2001). Interpersonal skills are the skills we use daily to communicate with people which allows you to respond appropriately to the needs and feelings of other
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Health and social care guide to communication Communication is an interactive two way process of giving and receiving a message‚ such as exchanging ideas or information it can be a mixture of verbal and non-verbal and formal and informal methods. Communication is important to master to become an effective health and social care professional because you need to be able to listen to people to understand their needs because if you don’t listen to them properly wrong information can be taken also
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Importance of communication in health and social care By: Charles Marco Tambis Topic: Page Importance of communication 1 Formal and informal communication 1 Verbal communicational 2 Non-verbal communication 2 Augmentative and alternate communication (AAC) 3 Two types of Augmentative and alternate communication (AAC) 3-4 Reading 4 Barriers 4-5 Conclusion 5 Importance of communication in Health and Social Care Communication is two or more people conveying to understand
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Communication is the imparting or exchanging of information by speaking‚ writing‚ or using some other medium. With in all health and social care settings workers have to talk to service users. It’s important that they are communicated to in the correct way to way and they are made to feel accepted and respected. Verbal communication Verbal communication is getting across a message‚ idea‚ or feeling through the use of mouth. Verbal communication is the main way of communicating face-to-face. The
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Effective communication in health and social care Different forms of communication are effective in a health centre. These different forms are used in different situations and are most effective for what they are used for. One to one communication- a form of one to one communication could be a GP giving test results back to a patient. This is effective because it ensures the patient is getting the correct information straight from the GP. It is private in a one to one environment so there are fewer
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This assignment will define communication and discuss the importance of effective communication within the healthcare sector. It will then look at how I can develop an active listening skill that I currently feel is a personal weakness. (Appendix 1) Le May (2004) defines communication as a process of exchanging a message intentionally or unintentionally between two or more people using either both verbal and non verbal communication skills. In order for communication to be effective‚ the sender
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