A STUDY ON THE CUSTOMER SATISFACTION OF BIG BAZAAR WITH SPECIAL REFERENCE TO PAZHAVANGADI STORE PROJECT REPORT Submitted to Amrita Vishwa Vidyapeetham‚ School of Arts & Sciences for fulfillment of the requirement for the award of the Degree of Bachelor of Business Management. BY ASWATHY ACKNOLWLEDGEMENT I use it as it privilege to thank Mr.Bijith‚ HR‚ Big Bazaar Pazhavangadi and Mr.Satheesh.DM of Electronics Department for giving me and guidance to do this project
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IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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(2012) conducted an empirical study to examine whether or not there is a relationship between employee satisfaction and customer satisfaction. Due to previous studies conducted in the relationship between employees and customers‚ the authors felt that the use of indirect surveys provided inconclusive results. The main focus of this study is to determine whether or not the relationship betrween employee satisfaction and customer satisfaction is bilateral or unilateral. The authors argued that behavior
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into information Describe the relationships between DW‚ BI‚ and Data Insight Identify the components of a DW architecture Summarize the Insight requirements and goals of a business © Copyright IBM Corporation 2007 Business and data Business World Data World © Copyright IBM Corporation 2007 The challanges Customer Business Issues Too much information and not knowing what’s important – Not using demand signals to drive supply chain – Not using customer analysis to tailor marketing
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Big Brothers Big Sisters of America (BBBSA) is the largest youth mentoring organization in the United States. The organization provides one-to-one mentoring relationships between children and adults. Its purpose is to provide friendship‚ emotional support‚ and guidance to youth through their involvement with positive role models. BBBSA’s national motto is "making a difference‚ one child at a time." According to the Big Brother Big Sister Association of Cincinnati‚ the idea of developing one-to-one
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Thomke‚ S.‚ & von Hippel‚ E. (2002). Customers as Innovators: A New Way to Create Value. Harvard Business Review (Vol. 80‚ pp. 74). Main point Many companies sometime lack the understanding of what exactly their customers’ needs. This can cost companies a lot of money for loss of customers and sales‚ and to win back those customers. Product R&D in this case is a major drawback. Authors‚ Thomke and Von Hippel‚ have found that companies nowadays have come up with a new approach
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PROJECT TITLE : A study on layout of Big Bazaar‚Noida. INTROUCTION: Big Bazaar is a chain of shopping malls in India currently with 29 outlets‚ owned by the Pantaloon Group. It works on same the economy model as Wal-Mart and has had considerable success in many Indian cities and small towns. The idea was pioneered by entrepreneur Kishore Biyani‚ the head of Pantaloon Retail India Ltd.Big Bazaar‚ the flagship retail chain of the Future Group‚ is on the verge of achieving a unique milestone in the
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Background Customers are the purpose of what marketers do and rather than them depending on marketers‚ we very much depend on them. That is the main reason why organizations today are focusing on customer satisfaction and loyalty. Satisfaction is an overall customer attitude towards a service provider‚ or an emotional reaction to the difference between what customers anticipate and what they receive‚ regarding the fulfilment of some need‚ goal or desire (Zhang & Feng 2009). Customer loyalty is actually
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A Term paper on CUSTOMER SATISFACTION AND BEYOND Subject: Sales management Submitted to: Mr. Raghunathan Submitted By: Group: 13 Praveen Kumar Jha (09234) Ravi Teja Reddy. S (0409020) Ramya. K (09238) Shwetha Reddy. T (0409018) Krishna Sumanth .C (0409004) Executive summary: Business industry today is complex. There are big competitions in every business. That is why many research and study are being conduct for their continuous growth. Customer’s loyalty is one factor that can
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Journal of Knowledge Management Eight questions for customer knowledge management in e‐business Jennifer Rowley Article information: To cite this document: Jennifer Rowley‚ (2002)‚"Eight questions for customer knowledge management in e#business"‚ Journal of Knowledge Management‚ Vol. 6 Iss 5 pp. 500 - 511 Permanent link to this document: http://dx.doi.org/10.1108/13673270210450441 Downloaded by NANYANG TECHNOLOGICAL UNIVERSITY At 10:06 09 September 2014 (PT) Downloaded on: 09 September 2014‚ At:
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