1 | Journal of Management and Science Vol.2‚ No.1 ISSN:2249-1260/EISSN:2250-1819 ACCEPTANCE OF E-BANKING AMONG CUSTOMERS (An Empirical Investigation in India) K.T. Geetha1 & V.Malarvizhi2 Professor and Assistant Professor‚ Department of Economics‚ Avinashilingam Institute for home Science and Higher Education for Women Coimbatore -641043‚ TamilNadu‚ India 1 2 Abstract Financial liberalization and technology revolution have allowed the developments of new and more efficient delivery
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MERGERS AND ACQUISITIONS IN BANKING SECTOR IN INDIA- A LEGAL PERSPECTIVE ROLES A D RESPO SIBILITIES OF CCI I BA K MERGERS -A LEGAL PERSPECTIVE A Research Paper submitted in partial fulfilment for the requirement of the Internship‚ May‚ 2010 Submitted toMr. R.N.Sahay Competition Commission of India Submitted byRuchi Sahay IVth Year‚ B.A.LL.B Chanakya National Law University 1 By Ruchi Sahay‚ Internee MERGERS AND ACQUISITIONS IN BANKING SECTOR IN INDIA- A LEGAL PERSPECTIVE ACK OWLEDGEME T This
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Table of Contents Introduction……………………………………………………………………………………………………………………………………………2 Main objectives of study………………………………………………………………………………………………………………………………………..2 Overview of the Banking Sector3 Competitive Advantage………………………………………………………………………………………………………………………….. 4 Michael Porter: Guru of Competitive Advantage…………………………………………………………………..……............................... 4 How do banks benefit from competitive advantage………………………………………………………………………………..8 Company Profile – Mauritius Commercial
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Zappos Case Study Executive Summary This case study analysis is based on the 2009 case study from Stanford Graduate School of Business titled Zappos.com: Developing a supply chain to deliver WOW! It begins with the general overview of the background‚ philosophies and current problems faced by Zappos. This is followed by a hierarchal ranking of the four major presenting problems for the company‚ which are: maintaining the “wow” image without overspending‚ inventory management/distribution problems
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21 January 2015 Customer Service Matters Introduction Organizations are complex collections of various groups working toward the same common goal. In order to create the effective use of limited resources and to focus on stated goal‚ organizations’ structures are established. The most common structure‚ Functional Structures‚ have 3-5 levels each with their own specific responsibility and expectation. The most commonly recognized levels include the following: Human Resources (Hiring employees
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Understand the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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Tutor: Sarah Grace Research Project Literature Review Ref No. KTD16 Issued: w/c 29th November 2013 Submission: w/c 30th January 2014 Written by: Amie Richards Word Count: 1501 Contents: Overview of Literature Review 2.0 4 Overview of the Pet Industry 2.1 5 Service quality theory 3.0 6 How it applies to the Pet Shop Industry 3.1 8 Customer loyalty theory 4.0 9 How it applies to the Pet Shop Industry 4.1 10 Brief overview
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Comparative Management: Comparative management is the fact that focuses on the similarities and differences among business and management systems from different contexts. Comparative management is the study of various management principles‚ and how they apply from one situation to another. Such as with international companies run researches to compare their policies and strategies with others to be stronger in the competition. “Comparative management is the identifying measuring and interpreting
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Introduction and Background to the study 1 - 2 2. Reasons to chosen the topic 2 - 3 3. Research Aims / Objectives 3 4. Importance of the study 4 5. Scope of the study 4 - 5 6. Limitation of the study 5 7. Structure of the study 6 Chapter 2 Literature Review 2.1 Introduction 7 - 9 2.2 What is Customer Service 9 - 10 2.3 What does customer care really mean 10 - 15 2.4 Why Service excellence is important 15 - 17
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governance into forefront of the policy discussions. In an increasingly deregulated policy environment‚ the big corporate failures have raised the need for implementing competent corporate governance practices. The recent financial crises in different countries have verified how the lack of good governance practices in the financial institutions can lead to a crisis in the system leaving long-term consequences to the. Among the financial institutions‚ the corporate governance of banks has received very little
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