“EFFECTIVENESS OF CUSTOMER RELATIONSHIP MANAGEMENT PROGRAMME IN STATE BANK OF INDIA” Submitted In The Partial Fulfillment Of Degree Of MBA Batch 2006-08 SUBMITTED TO: - SUBMITTED BY:- Mrs. Riya Sharma Rishi Gupta (Project Guide) Roll no. 0471483906 [pic] MAHARAJA AGRASEN INSTITUE OF TECHNOLOGY PSP AREA‚ SECTOR-22 ROHINI‚ DELHI—110085 Ph: 25489493- WHOM
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Job satisfaction of nursing staff: integrative review ABSTRACT Job satisfaction consists of a feeling of wellbeing‚ resulting from the interaction of several occupational aspects‚ and may influence the worker’s relationship with the organization‚ clients and family. Hence‚ it becomes important for the quality of nursing care to reflect on this topic in depth. Therefore‚ this study aimed to examine the scientific evidence related to job satisfaction in Brazilian nursing. An integrative literature
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Literature review: 1. Mrs. M.L. kamaeswari (The Indian Journal Marketing – Oct - 2009) has expressed that‚ industrialization has bought vast changes in the automobile industry‚ because and development of any area requires appropriate transportation facilities‚ automobile industry in one of the fastest growing sectors in our country. The rapid growth of middle class section is the primary reason for the growth of two – wheeler industry people in rural and semi urban areas are trying to devote
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Job Satisfaction Definition Confucius said: “Choose a job you love and you will never had to work a day in your life.” In fact‚ this quote is a synthesis for job satisfaction. Job satisfaction refers to positive feelings‚ hopes‚ and expectations from employees’ toward their work. Job Satisfaction Analysis Job satisfaction promotes partnership between managers and employees. In particular‚ employees become more effective‚ productive‚ and efficient while contribute to the company mission. Consequently
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Internship: An Empirical Study of Internship Satisfaction CAROLINE P. D’ABATE Skidmore College MARK A. YOUNDT Skidmore College and University of Vermont KATHRYN E. WENZEL Caturano and Company Since internships are becoming more widely used as learning tools for students to help fill the gap between classroom learning and the practice of business‚ it is important to understand what aspects of these experiences make them the most worthwhile. This study assessed satisfaction of interns by looking at three broad
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Patient satisfaction surveys and studies is an important tool in assessing the quality care outcomes. If designed and administered properly‚ the patient satisfaction surveys become excellent tools for assessing the quality of care received. However‚ there has long been a debate whether there is a correlation between patient satisfaction and quality outcomes‚ especially when the physician and the hospital compensation has been tied to the patient satisfaction measures. Patient satisfaction is largely
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success (Jones et al 2000). How is consumer satisfaction related with their loyalty has been likely the most important issue in consumer behaviour for ensure a long-term success in a marketing strategy (Pappu et al 2006). The literature and researchers suggest that there is a strong relation between product satisfaction and brand loyalty‚ but always highlighting their relation as a unidirectional relationship. In other words‚ product or service satisfaction has a direct relationship with loyalty‚ but
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AB1601 Organizational Behavior & Design Semester 2‚ AY 2012/13 COVER PAGE Full Name: Loh Qi Hui Joan Matriculation Number: U1210649F Seminar Group Number: 03 Seminar Group Instructor: Professor Don Willis Assignment: Critical Thinking Date: 22 February 2013 Word Count: 1505 Assignment Submission Declaration
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Contentment (or lack of it) arising out of interplay of employee’s positive and negative feelings toward his or her work. Job satisfaction has been defined as a pleasurable emotional state resulting from the appraisal of one’s job;[1] an affective reaction to one’s job;[2] and an attitude towards one’s job.[3] Weiss (2002) has argued that job satisfaction is an attitude but points out that researchers should clearly distinguish the objects of cognitive evaluation which are affect (emotion)‚ beliefs
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Employee Involvement Programs at MOBILINK MOBILINK recognises individual differences Mobilink believes that Employees have different needs. Do not treat them all alike. Mobilink spend the time necessary to understand what is important to each employee. This will allow mobilink employee to individualize goals‚ level of involvement‚ and rewards to align with individual needs. Recognising External Factors along with Internal Factors The managers and employees at Mobilink agrees that
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