CAREER STATEMENT RESOURCEFUL LEADER ADEPT AT CREATING INTEGRATED STRATEGIES TO DEVELOP NEW/EXISTING CUSTOMER SALES‚ BRAND/PRODUCT EVOLUTION AND MEDIA ENDORSEMENT. STRONG AND PERSUASIVE INTERPERSONAL SKILLS. PROVEN ACADEMIC RECORD OF DEVELOPING PROCEDURES‚ SERVICE STANDARDS AND OPERATIONAL POLICIES‚ PLANNING & IMPLEMENTING EFFECTIVE CONTROL MEASURES. PROACTIVE AND SMART PLANNER WITH EXPERTISE IN STRATEGIC PLANNING‚ DATA ANALYTICS
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Management Thesis - II Final Report On A Comparative study of customer services in ICICI and SBI. Submitted by M.J.VIDHYAA II YEAR MBA INC KEELKATTALAI Under the Guidance of DR.J.GAYATRI FACULTY GUIDE INC KEELKATTALAI 1 ICFAI National college‚ KEELKATTALAI (Certificate from Faculty Supervisor) CERTIFICATE This is to certify that the Management Thesis titled “A Comparative study of customer services in ICICI and SBI” submitted by M.J.VIDHYAA Enroll No: 7NBCT011 during Semester
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BAYAN TELECMMUNICATION SERVICE QUALITY AND CUSTOMER CARE A Marketing Research Presented to the FACULTY OF THE COLLEGE OF BUSINESS ADMINISTRATION University of Mindanao Davao City Submitted by Nicolle Shane P. Catabay Rachel Jay B. Adlaon Odessa M. Eding Pip D. Coñate August 2011 TABLE OF CONTENTS Pages Title Page i Approval Sheet ii Acceptance Sheet iii Table of Contents
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Australian Journal of Business and Management Research Vol.1 No.4 [108-116] | July-2011 CUSTOMERS’ PREFERENCE FOR E – BANKING SERVICES: A CASE STUDY OF SELECTED BANKS IN SIERRA LEONE R. A. GBADEYAN (Corresponding author) BSc‚ MBA(Zaria) MSc‚ Ph.D(Ilorin) Institute of Public Administration and Management (IPAM)‚ Department of Business Administration‚ University of Sierra Leone‚ A. J. Momoh Street Tower Hill‚ Freetown‚ Sierra Leone. Email: drgbadeyan@hotmail.com(Corresponding) timigbade@yahoo
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Customer contributions and roles in service delivery Mary Jo Bitner Arizona State University‚ Tempe‚ Arizona‚ USA Customer contributions and roles 193 Received June 1996 Revised January 1997 William T. Faranda University of Virginia‚ Charlottesville‚ Virginia‚ USA Amy R. Hubbert University of Nebraska-Omaha‚ Omaha‚ USA Valarie A. Zeithaml University of North Carolina‚ North Carolina‚ USA Introduction Service experiences are the outcomes of interactions between organizations‚ related
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CUSTOMERS ASSESSMENT ON THE FACILITIES OFFERED BY THE LAKE HOTEL TAGAYTAY A Thesis Presented to the Faculty of the College of International Tourism And Hospitality Management LYCEUM OF THE PHILIPPINES UNIVERSITY In partial fulfillment Of the requirements for the degree of Bachelor of Science in Hotel and Restaurant Management Specialization of Cruise Line Management By Petate‚ Jonathan M. Trinidad‚ Sarah Jane
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Marriott’s three divisions and for the firm as a whole. Marriott should find the hurdle rates for its divisions separately because its divisions operate in separate industries and therefore face different business risks. Marriott’s vice president says that increasing the hurdle rate by 1% would decrease the present value of project inflows by 1%. Since finding appropriate hurdle rates is critical to accepting or rejecting projects‚ Marriott should be precise by calculating and using division-specific
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Marriot Case Brief 1. What is the weighted Average Cost of Capital for Marriot Corporation? WACC for Marriott Corp is 11.89 WACC of divisions: Lodging 10.29‚ Restaurant 13.49‚ Contract Services 13.615 a) What risk-free rate and the risk premium did you use to calculate the cost of equity? We used 8.95% as the risk free rate (LT Government Debt) and the MRP we used was 7.43%‚ which means are expected market return is 8.95+7.43=16.38% b) How did you measure Marriott’s cost of debt? We added
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Marriott Corporation The Cost of Capital Author Student Number 董晖 林桐 吴正浩 祝承懿 Shanghai Advanced Institute of Finance‚ Shanghai Jiao Tong University Table of Contents Background The hurdle rate is the required return or opportunity cost of each division and company. Only project with positive NPV discounted by hurdle rate will be invested‚ and the total return of Marriott up to all projects invested. Though there are many subjective aspects in estimation
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Marriott International‚ Inc. is a widely recognized and diversified global lodging firm which engages in the franchise and operation of hotels‚ timeshare properties‚ and housing properties. It operates through the following business segments: North American Limited-Service; North American Full-Service; and International. The firm operates hotels the management model‚ franchise model‚ and the leased and owned model. The company operates 16 brands that cover full-service‚ extended-stay hotels‚ and
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