QUESTIONS FOR PRACTICE AND REVIEW TOPIC 2 – THEORY OF CONSUMER BEHAVIOR 1) The price of DVDs (D) is Rs 200 and the price of CDs (C ) is Rs 100. Ajay has a budget of Rs 1000 to spend on the two goods. Suppose that he has already bought one DVD and one CD. In addition‚ there are 3 more DVDs and 5 more CDs that he would really like to buy. a. Given the above prices and income‚ draw his budget line on a graph with CDs on the horizontal axis. b. Considering what he has already purchased and what he
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OB Revision Sheet 1) How can a manager become a supportive communicator? 2) Discuss four ways to reduce misinterpretations when communicating with people from a different culture. 3) Describe the communication process. Explain the parts of this process. Case 1 Your company’s HR director is a believer in trait theories of leadership. He believes that he can differentiate leaders from non-leaders by focusing on personal qualities and characteristics. He asks for your expertise in helping
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1. What factors do you think make some organizations ineffective at managing emotion? According to the case‚ organizations are always hard to manage emotion effective. From my prospective‚ there might be three main reasons‚ emotional individual differences‚ lack of contact between organizations and their employees‚ and organization culture‚ all bringing about this situation. First of all‚ different people have different personalities. It is hard for an organization to publish a policy or to
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ORGANIZATION BEHAVIO R ANALYSIS REPORT ON SINGAPORE AIRLINES David Liew Weng Fai Ng Wen Tee Valerie Liang Wei Wen Organization Behavior Analysis Report on Singapore Airlines TABLE OF CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. Company Background ........................................................................................................................... 3 Organization Structure .................................................................................................
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Identify the important facts surrounding the case Delta does business globally in 503 cities in 94 countries and is the third largest airline in the United States. In 2003‚ Delta ’s daily needs included 7.3 million gallons of fuel‚ 109‚000 meals and snacks‚ 151‚000 bottles of water‚ 87‚000 cans of soda‚ and 219‚000 pounds of ice. Its daily operations also required large amounts of information relating to such areas as flight schedules‚ gate information‚ baggage handling‚ customer service‚ and
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Module 5: Study Case Apple Inc: The iPod‚ the iMac‚ and the Business Lessons of Closed Systems Apple Inc 4 years back I considered another company more but this 2 years I realized that is a great company and an example of success‚ maybe the success or the growth between 2001 and 2009 was before a realized that and that is because Apple Inc is a foreign company and in those years was not very known yet México ‚ I remembered Imacs but not very popular I have read this widly growth of
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Case study: Kimberly-Clark’s Andean ascent The story In 2004 Kimberly-Clark‚ the US company whose brands include Huggies nappies and Kleenex tissues‚ renewed its attempts to set up a pan-Andean regional management structure. An Argentine‚ Sergio Nacach‚ became general manager for a market that encompassed Peru‚ Ecuador‚ Bolivia‚ Colombia and Venezuela. He was charged with boosting growth in sales and profits. Kimberly-Clark’s development in Latin America had come largely through
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Starbucks YourFirstName YourLastName University title As per the passage Italy seems to be a market that is more engrossed in a coffee culture that is seemingly had to break. They have coffee drinking patterns and timings that if conflicted would seemingly be associated with a tourist. Italians pose differential culture risk when compared to what Starbucks is willing and associated to be offering. Fast coffee whereby it is packed to go is a foreign custom. Starbucks can only fear
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Chapter 5 Discussion Questions 1. How much of Trader Joes’ success can be attributed to the fact that most larger chain grocery stores do not sell the type of food available at Trader Joe’s? This can partially be attributed to their success. The case study focused more on the staff of Trader Joes and their positive work environment adding to the overall customer service experience that has become as strong element of Trader Joe’s success. The opening of the case study even suggests that
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Ethnocentrism: Major Effects on Organizational Behavior Abstract This research paper defines the term ethnocentrism as a means to make assumptions or judgments about other cultures from one’s own point of view. This paper details the various problems that an ethnocentric view presents when dealing with different cultures. The effects of cultural diversity on organizational behavior are complex and powerful. This paper will also explain that a diverse workforce‚ which represents a changing world
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