A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MECHANISM SUMMER PROJECT REPORT Submitted by R.GAYATHRI REGISTER NO: 27348310 Under the guidance of Mrs.R.HEMALATHA‚ MBA Faculty‚ Department Of Management Studies in partial fulfilment for the award of the degree of MASTERS OF BUSINESS ADMINISTRATION DEPARTMENT OF MANAGEMENT STUDIES SRI MANAKULA VINAYAGAR ENGINNERING COLLEGE PONDICHERRY UNIVERSITY PUDUCHERRY‚ INDIA SEPTEMBER 2007 SRI MANAKULA VINAYAGAR ENGINEERING
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prevention of disease‚ illness‚ injury‚ and other physical and mental impairments in humans. Health care is delivered by practitioners in medicine‚ chiropractic‚ dentistry‚ nursing‚ pharmacy‚ allied health‚ and other care providers. It refers to the work done in providing primary care‚ secondary care and tertiary care‚ as well as in public health. Access to health care varies across countries‚ groups and individuals‚ largely influenced by social and economic conditions as well as the health policies
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Following the policies and procedures insures the well being of all individuals involved in the setting. They also provide clear instructions and guidelines on what must be done in a particular set of circumstances or with an issue. Policies and procedures allow a common understanding and agreement on how things should be done. In an event that a legal matter has arrived‚ if everyone has followed the policies and procedures the practitioners cannot get into as much trouble as they would if they
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policies and procedures to adhere to the welfare of the children and running the school a protected area. There are three main policies regarding children’s security‚ safety‚ wellbeing and they are Child protection which means keeping children/young adults safe from others or parents/carers who may be risk to them‚ Risk assessments means to minimise risk to children/young adult and health and safety it looks at the issues related to food‚ washing their hands after toileting
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Critically explain the key skills required to prepare‚ conduct and conclude grievance and disciplinary cases effectively (40%) Discipline and grievance are often put together‚ however‚ ‘most organisations try to keep discipline and grievance apart‚ therefore to distinguish the idea that there are a number of conceptual and practical differences between discipline and grievance’ (Dundon and Rollinson‚ 2011). Discipline is defined as ‘some action taken against an individual who fails to conform
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GRIEVANCE HANDLING Introduction It is a Universal fact that where ever human beings are involved‚ of certain there will be discontents and dissatisfaction‚ even though it may superbly be best managed organizations. But‚ it does not mean that by thinking so‚ the management can ignore the grievance of the employees. Accumulation of dissatisfaction may result in severe conflicts and litigations‚ hampering the peace and work‚ for which the majority of the human being aspires. Further‚ it is observed
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GRIEVENCE MANAGEMENT The grievance redressal procedure is a device by which grievances are settled‚ generally to the satisfaction of the trade union or employees and the management. The effective grievance handling procedure is essential as most grievances seriously disturb the employees’ morale‚ productivity and their willingness to cooperate with the organization. Thus it is an important part of labour relations. The grievance machinery enables a management to detect any defects or flaws
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Discipline and grievance at work Introduction Discipline and grievance procedures Organisations should set standards of performance and conduct reinforced by company rules. Problems when standards are not met or where grievances are raised by employees may often be dealt with informally but if a formal approach is needed then procedures help employers to be fair and consistent. Disciplinary procedures may be used for problems with employees’ conduct or performance although some organisations
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1. Introduction Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice which an employee experiences about his job and its nature‚ about the management policies and procedures. It must be expressed by the employee and brought to the notice of the management and the organization. Grievances take the form of collective disputes when they are not resolved. Also they will then lower the morale and efficiency of the employees. Unattended grievances result in frustration‚
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EMPLOYEE GRIEVANCES & DISCIPLINE [pic] In industrial context the word grievance is used in industrial context to designate claims by workers of a Trade Union concerning their individual or collective rights under an applicable collective agreement‚ individual contract of employment‚ law‚ regulations‚ work rules‚ custom or usage. Such claims involve questions relating to the interpretation or application of the rules. The term “Grievance” is used in countries to designate this type of claim
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