Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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The BCG Matrix is a method used by businesses to identify market growth and market shares for organizations. It was developed by Bruce Henderson of the Boston Consultant’s Group in the early 1970s. To establish long term value creation‚ a company should have a portfolio of products that contain both high growth products in need of cash inputs and low growth products that generate a lot of cash and use this information to improve it. The basic idea behind it is that the bigger the market share a product
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What is a Matrix Organisation? Different organisation are structured and designed differently. This is to notify the tasks and duties of the employees and the way that organisation works. An organization is a systematic arrangement of people brought together to accomplish some specific purpose. In other words‚ it is a collection of people working together in a division of labour to achieve a common purpose. There are various ways a company can be divided into. For example‚ a large coffee chain
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Psychotherapy Matrix Francisco Flores PSY/201 - FOUNDATIONS OF PSYCHOLOGY (AXIA) April 10‚ 2011 BRIDGETT MC GOWEN-HAWKINS Psychotherapy Matrix Directions: Review Module 36 of Psychology and Your Life. Select three approaches to summarize. Include examples of the types of psychological disorders appropriate for each therapy. {Insert type of therapy approach} | {Insert type of therapy approach} | {Insert type of therapy approach} | Summary of Approach | Psychodynamic Psychodynamic
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Philosophy Matrix II: Ancient Quest for Truth Name: Use the matrix to analyze Plato and Aristotle’s theory of knowledge and apply both to current day practices. In the first column‚ using the readings about Plato’s search for truth and his theories of knowledge‚ discuss how contemporary people may be living in a cave and which steps‚ based on Plato’s model of the Divided Line‚ will be necessary for their enlightenment. In the next column‚ based on Aristotle’s science of the first philosophy
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TOWS Matrix Weaknesses 1. 1. Less Funding 2. 2. Higher Tuition 3. 3. Class Size 4. 4. Non-specialized 5. Curriculum 5. Foreign TA’s SO Strategies WO Strategies 1. Develop a hotel lab 1. Use funding to hire more experience (O2‚ O3‚ O4‚ S4‚ professors ()‚ )4‚ W3‚ W5) S1) Strengths Reputation PSHRS Multiple Campuses Experienced Faculty Café Laura Lab 1. 2. 3. 4. 5. 1. 2. 3. 4. 5. Opportunities Hospitality is Worldwide Field State Funding Location Opportunity for Expansion Demand for Hospitality
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University of Phoenix Material The Fabulous Fifties Matrix Choose ten items from the following list and identify their significance during the 1950s: The Mickey Mouse Club Interstate highways Dishwashers Automobiles Hi-Fis and stereos Poodle skirts Drive-in theaters Levittown Dr. Spock Ozzie and Harriett I Love Lucy Persistent poverty Black urban migration Urban renewal Beatniks (beats) American Bandstand Elvis Presley James Dean Event Significance
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question honestly or lie. If both answer honestly each receives $100. If one player answers honestly and the other lies‚ the liar receives $500 and the honest player gets nothing. If both lie‚ then each receives $50. a) Construct the payoff matrix Honest Player 1 Lie $100 $100 $500 $0 $500 $0 $50 $50 $100 $100 $500 $0 $500 $0 $50 $50 Honest P2 Lie b) What choice will each make? Is there a dominant strategy for either player‚ is who
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Assael’s Matrix Assael distinguished four types of consumer buying behaviour based on the degree of buyer involvement and the degree of differences among brands. The four types are named in the following table and described in the following paragraphs. TABLE 20: Four types of buying behaviour: |Level of Significances Between |High Involvement |Low Involvement | |Brands
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Axia College Material Appendix D Psychotherapy Matrix Directions: Review Module 36 of Psychology and Your Life. Select three approaches to summarize. Include examples of the types of psychological disorders appropriate for each therapy. |{Insert type of therapy approach} |{Insert type of therapy approach} |{Insert type of therapy approach} | |Summary of |Behavioral Treatment Approach: treatment approaches that
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