Transactional Leaders‚ Transformational Leaders‚ and Emotional Intelligence The difference between transactional and transformational leaders lies in their process of motivating followers. Transactional leaders begin with established goals or directives of their company and motivate employees to pursue these directives by “clarifying role and task requirements” (Robbins‚ 2005: 367) through rewards or intervention if standards are not met. Basically‚ they employ a hands-off management style‚ but
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EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT Prepared by FT B3 Group 3 Atul Gupta (08FT-137) Gaurav Khanna (08FT-145) Mahesh Kakani (08FT-153) Malay Shah (08FT-154) Mudita Jain (08FT-158) Pradeep Hari (08FT-162) Contents Introduction 3 Methodology 11 Data Analysis 20 Limitations 24 Appendix 25 Reference 28 Introduction Emotional Intelligence Emotional Intelligence (EI) is the mental
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1.1 Emotional Inteligence Emotional intelligence (EI) is a term that has become widely used in the past 25 years‚ and incredible claims have been made regarding its importance. There are two main theories on which most programs to improve emotional intelligence have been based: Mayer and Salovey’s four branch ability model of EI (called the "Abilities Model") and Goleman’s four emotional competency model. The Abilities Model includes four main abilities: identifying emotions‚ using emotions‚ understanding
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healthcare worker uses emotional intelligence when establishing communication with a client in a health care environment‚ it is imperative to first have a clear understanding of what emotional intelligence is. Only then can we assess how it is used by a healthcare worker when communicating with client and its relevance in such a setting. Defining what communication means in this context is also important to understanding how a healthcare worker uses emotional intelligence to establish effective
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General intelligence can be defined as “the general efficacy of intellectual processes” (Ackerman‚ Beier‚ and Boyle‚ 2005). In relation to modern organizations‚ it is generally believed that individuals with higher intelligence are more desirable as they will have higher task performance; this belief has been held for more than 90 years (Viswesvaran and Ones‚ 2002). Furthermore‚ general intelligence can be divided into two different sets of abilities as Cognitive Intelligence and Emotional Intelligence
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Emotional Intelligence Summary Michele J. Mackin Grand Canyon University: MGT-605 March 20‚ 2013 Emotional Intelligence Summary Within this summary‚ I will discuss the Maetrix Emotional Intelligence Test (MEIT)‚ (Discover‚ 2013)‚ what I learned about myself‚ how this knowledge will help me to become an effective manager‚ and discuss supporting evidence. The MEIT and Four Quadrants The MEIT is a 40 question self-assessment based on the Emotional Intelligence model introduced by Daniel Goleman
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EDIT KOMLÓSI THE ROLE OF TRAIT EMOTIONAL INTELLIGENCE IN TASK AND CONCEPTUAL PERFORMANCE 71 EDIT KOMLÓSI The role of trait emotional intelligence in task and conceptual performance: the case of functional managers in the hotel industry12 Unquestionably‚ adequate selection‚ recruitment‚ and retention of employees (for example through (re)training) results in high-quality work outcomes. Ultimately‚ however‚ efficient‚ effective‚ and competitive organisations require more than just experience
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tract Research Report –Relationship between emotional intelligence and perceptions of ethical behaviour Abstract Empirically the purpose of this study is to investigate the perception of emotional intelligence‚ pluralist ignorance and one’s ethical standards in the workplace environment. This study is undertaken to help reduce pluralist ignorance in the workplace via educating upcoming business students and the general public. ”. (Jonathan‚ Halbesleben‚ Buckley‚ Sauer et al 2000: pg17) The
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Emotional Intelligence in Brave New World In Aldous Huxley’s Brave New World‚ both the world and its people are designed to disallow deep feeling and passion. But‚ assuming the citizens of Brave New World are human‚ is it really possible for humans to exist as social‚ thinking beings without true emotion? What is emotional intelligence? For years people have been asking that same question. Emotional intelligence was first discovered in the 1930s by Edward Thorndike‚ but the term was still unfamiliar
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THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND CONFLICT MANAGEMENT STYLE 1. Introduction Conflict is not something new to us. Every single day we might involve in the conflict. Conflict has occurred since the existence of human beings. Conflict occurred either in person or between other individuals. Conflict can happen when we faced negative situation with family‚ colleagues‚ supervisor‚ customers and others. The early approach of conflict assumed all conflict was negative and to
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