puts too much power on the patients. For example‚ if you put Mayo Clinic’s two hospitals in Rochester‚ MN on their regarding Patient Survey answers‚ they score below average than average Minnesota hospitals and national average regarding patient satisfaction categories. Yet‚ Mayo is ranked #1 in US News as far as top hospitals in the nation are concerned. I think the public is not always ready to know what those numbers reflect: ie infection rates‚ length of hospitalization. The last time I saw such
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CUSTOMER SATISFACTION SURVEY OF NEPAL SBI BANK Your responses are anonymous and confidential. 1. Gender 1. Male [ ] 2. Female [ ] 2. Age 1. 30 years and below [ ] 2. 31-40 years [ ] 3. 41-50 years [ ] 4. Over 50years [ ] 3. What is your primary occupation? 1. Business Man [
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of Bank Alfalah Limited‚ Motijheel Branch‚ under the supervision of Mr. Md. Maksudul Haque‚ the head of Customer Service Division. I decided to work in this department and selected the subject of my internship report as “Analysis of the Customer Satisfaction of Bank Alfalah Limited”. I have worked in this department closely during my internship tenure and I firmly believe that‚ this experience will give me an extra edge. 1.2 Background of the Report With growing competition‚ among nationalized
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Delivery service f) Competitions g) Consumer’s complaints h) Questionnaire results 4. Conclusions 5. Recommendations 6. Appendixes: Questionnaire about the consumer satisfaction of services of McDonald’s in Changsha 1. Introduction As requested‚ this report is based on a market research on the consumer satisfaction of the services of McDonald’s in China. This report shows McDonald’s background ‚ history‚ an introduction of its services and reveals the benefits and the drawbacks of the
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CONTENTS P - No I. Chapter - 1 On the job training 1-3 Introduction 5-11 Industry profile 12-14 II. Chapter – 2 Company profile 14-24
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Project Report on Consumer Satisfaction at Big Bazzar Table of Contents 1. INTRODUCTION TO RETAIL INDUSTRY ……………………………………………………….2 2. PROFILE OF BIG BAZZAR ………………………………………………………..4 3. SAMPLING ………………………………………………………5 4. QUESTIONNAIRE ………………………………………………………...6 5. FINDINGS AND SUGGESTIONS..…….…………………………………….41 6. RECCOMENDATIONS AND CONCLUSION ………………………………………………………………49 INTRODUCTION: RETAIL INDUSTRY
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JOB satisfaction at Omega Technical Services Ltd Abstract The report examines the survey which was carried out at Omega Technical Services Ltd in order to determine employees` current attitudes to work. The survey result will be take as reference‚ so that the organization could develop an effective strategy to improve job satisfaction in the company. Throughout assessment we found that the questionnaire established for the survey presents both strengths and weaknesses. To overcome those weaknesses
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Understand and can answer properly. Myself Khushbu Desai. I am T.Y.B.B.A Finance student. I am doing study in B.R.C.M College of Business Administration. I have prepared a Questionnaire for Business Research Project Against Study of Customer Satisfaction for Customers of State Bank of India (SBI)‚ Parle Point Branch. Please help me to do survey by rating the service that you currently receive from SBI Bank 5 = Excellent 4 = Good 3 = Average 2 = Poor 1 = Very Poor (Tick the boxes where appropriate)
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What is fast food and why is it so popular? Fast food refers to food that can be prepared and served quickly. Fast food restaurants usually have a walk up counter or drive-thru window where you order and pick up your food. Fast food restaurants are popular because they serve filling foods that taste good and don ’t cost a lot of money. However‚ fast food is usually cheap because it ’s often made with cheaper ingredients such as high fat meat‚ refined grains‚ and added sugar and fats‚ instead
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Research Problem The purpose of this study is to investigate the relationship between university facilities or services and student satisfaction that occurs in a Malaysian public university in Sabah namely Universiti Malaysia Sabah (UMS). By studying‚ we are able to know whether it has a forthright effect of facility or service quality on the student satisfaction. In addition‚ we are also be able to grasp a better understanding of the nature of services and facilities offered to students in higher
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