CHAPTER 1: INTRODUCTION TO ENGLISH FOR PROFESSIONAL COMMUNICATION Learning Outcomes: By the end of this chapter students should be able to: i. define workplace communication ii. differentiate the different channels of communication iii. synthesize information from different sources What is professional communication? Communication is a “process of exchanging ideas‚ opinions and as a means for individuals and organisations to share meaning with one another” (Koneru‚ 2008)
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Representative Heuristic in the workplace Heuristics in the Workplace Abstract In 1974‚ Amos Tversky and Daniel Kahneman proposed that when people make decisions‚ they will apply general “rules of thumb” which are called heuristics. The following will discuss one of three heuristics. It will apply the heuristic to a workplace scenario and offer a solution on how to persuade another to reach alternate conclusion. Which type(s) of heuristic(s) may be present in formulating your co-workers
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Diversity in the workplace is more than trust and respect; it is about the benefits that all will achieve by being united (Bethel‚ 2016). Truly‚ the United States of America is the melting pot of the world and its culture is extremely diverse. Ultimately‚ this diversity has caused cultural sensitivity in most organizations. Whereas‚ leadership “must be patient‚ understanding‚ willing to learn‚ and flexible” (Manning & Curtis‚ 2012‚ p. 279). Why would an organization choose a diverse workforce
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I think that we talked about a very interesting topic today in class. Since I have started working at Northtown Autmotives in September‚ I have been exposed to discrimination in the workplace. I have learned that people socialize with people who are similar to them. This can be based on age‚ gender‚ race‚ personality‚ and so on. At the end of the day‚ everyone at my work ends up stereotyping and discriminating people intentionally and unintentionally. At the end of lecture‚ you mentioned ways
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Diversity in the Workplace Patricia Wooley Comm400 February 3‚ 2014 Merrill Mayper Diversity in the Workplace Richter (2011)‚ Diversity in and of itself is neither a good nor a bad thing. It’s what we do with it that renders its quality. (para. 1). I believe that as a manger you should always be diverse when communicating to your employees. Diversity is showing a great deal of variety; very different. When you are communicating with your employees you must realize that everyone is different. This
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Industry sector‚ general description of the workplace and my role in the workplace: The workplace that is the focus of this report is a professional services firm located in the Sydney Central Business District. The firm employs over 1‚000 employees and provides professional services such as tax consulting to both local and international clients. The firm occupies a 30-level tower building. Each level follows roughly the same layout: • There is a kitchen located on each corner of the building
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International Ergonomics Association‚ 2009 ). For us workers making sure that the machinery‚ tools‚ and furniture associated with a job fit the workers who do that job in a field of engineering called ergonomics‚ or human engineering. A properly designed workplace can reduce worker fatigue and increase safety on the job (Compton’s encyclopedia‚ 2009). ERGONOMICS CONTINUED As early as the 18th century‚ doctors noticed that workers whose jobs required them to maintain certain body positions for long
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Disability Discrimination In The Workplace Joe Walters University of Phoenix Dr. Casey Reason May 15‚ 2013 Introduction The prevalence of disability discrimination in today’s workforce is an important topic in any place of employment. Surveys have been conducted that reveal nearly twenty percent of employers believe that the most significant barriers that disabled people face in finding and securing employment are inaccurate stereotypes and negative attitudes
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carrying it out (Robbins & Judge 2009). Managers do not easily relinquish their authority and decision making capabilities; however‚ over time employees earn their manager’s trust and can readily make certain decisions. Utilizing autonomy in the workplace should make employees feel a greater responsibility for the outcome of their work. Autonomy on the job is perhaps the central work characteristic in shaping worker attitudes‚ motivation‚ and behavior (Hornung & Rousseau 2007). If an employee is motivated
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Preventing Workplace Discrimination In the melting pot of various cultures‚ religions‚ races‚ and nationalities that workplaces have become‚ tension between people is something to be expected. Unfortunately‚ in some cases‚ the tension between individuals can end up taking the form of some sort of discrimination. Discrimination is illegal‚ and there are many laws that cover discrimination. In a simulation called “Preventing Workplace Discrimination”‚ I am posing as a Human Resource Manager in
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