Q1. What do you mean by Customer services? Ans:- According to Paul(2017)‚ Customer service is the support or assistance you give to your customers that is both before and after they buy your product . It is an important part of the promise your brand makes to its customers. Customer service adds value to a product and builds enduring relationship between the sellers and their customers. Some characteristics of good customer service include: 1. Promptness: Under this‚ the sellers should be sure
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it is better than tests‚ but all of them work the same. This is logos because it is to use logic that digital words are better than traditional ones. The message that is on this ad is trying to say two things at once. This is by far the best room service I’ve ever had. The propaganda technique used in this article is euphemism. This is false because it’s not really talking about the cloths the people are wearing. This is logos because people think if they dress like this they will experience the
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BSHS/335 The factors that influence the use of Francine Licata‚ C.S.W. ‚ skills are that she is a professional. She has many tasks to carry out on a daily basis. Clinical social work is broadly based and addresses the needs of individuals‚ families‚ couples‚ and groups affected by life changes and challenges‚ including mental disorders and other behavioral disturbances. Clinical social workers seek to provide essential services in the environments‚ communities‚ and social systems
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CUSTOMER SERVICE AT THE MARIGOLD HOTEL1 One bright summer morning in March 2010‚ owner and General Manager George Chacko was in his comfortable second-floor office suite at the Marigold Hotel in the Chanakyapuri area of New Delhi. He had been alerted to a brewing customer service problem‚ and wanted to resolve the issue before it got out of hand. Chacko belonged to a family of real estate developers and entrepreneurs. Over the turn of the century‚ he had noticed that New Delhi lacked sufficient high-quality
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For a hotel always concerned about the quality of their service to their customers. However‚ customers are not satisfied about the quality of those serving. That has led to customers began to complain about the quality of service. Most hotels are known complaints have reduced the assessment of. Especially the complaints related to the long wait at check-in and checkout. This essay will discussion of the factors contributing to the complaint and proposed solutions to resolve them. Check-in and checkout
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Quality Customer Service Marketing Loyalty Program Assessment Details: The marketing department has sent out emails publishing the loyalty program for the Hotel Futura chain. The response has been excellent and you as the Marketing Manager want to define more closely the new customer expectations. You will design a strategy for this and your team must address the following: * A tool that will gain detailed information on the needs‚ expectations and satisfaction levels of customers *
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Customer Service Relationship Management & Customer Service Relationship Strategy Customer service relationship management can be used in many ways to help establish a strong customer relationship with the company you’re doing business with. With it a company’s goals can be best achieved through identification and satisfaction of the customers’ stated and unstated needs and want to provide a high level of customer care. Using technology now a days you can identify‚ target‚ acquire‚ and
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A PROJECT REPORT ON “A STUDY ON FACTORS INFLUENCING THE CONSUMER PREFERENCE OF FOUR WHEELER COMMERCIAL VEHICLE PURCHASING IN “INDORE” INSTITUTE OF MANAGEMENT STUDIES SUBMITTED IN PARTIAL FULFILMENT OF THE AWARD OF M.B.A (MASTER OF BUSINESS ADMINISTRATION) Submitted By:Manish Neware MBA: II – SEMESTER Approved By: Guided By: Mr. vivek
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Journal of Management and Marketing Research Consumers’ attitude towards online shopping Factors influencing employees of crazy domains to shop online Saad Akbar Bangkok University‚ Thailand Paul TJ James Bangkok University‚ Thailand ABSTRACT E-commerce offers many online marketing opportunities to companies worldwide and along with high rapid growth of online shopping; it has impressed many retailers to sell products and services through online channel to expand their market. Online shopping
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[Your Name] [Street Address]‚ [City‚ ST ZIP Code] [phone] [e-mail] CUSTOMER SERVICE PROFESSIONAL Profile Synopsis of Achievements Employment More than 7 years’ successful experience in customer service and support with recognized strengths in account maintenance‚ problem solving and trouble-shooting‚ sales staff support‚ and planning/implementing proactive procedures and systems to avoid problems in the first place. Possess solid computer
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