MIS 3210 - Critical Thinking and Project Management Homework #2 Use a Duncker Diagram to identify many potential solutions The Duncker diagram technique is used after you have articulated your “present state” and “desired state”. It is used to generate many ideas for solutions to a problem. But it works by prompting you to not only consider solutions that achieve the desired state but also solutions that make it “okay” –with you - to NOT necessarily achieve the desired state. This technique
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Introduction FedEx a courier company head quartered in Memphis‚ Tennessee United States. The company was founded in 1970’s for overnight shipping purpose. The company is primarily associated with document shipping and express packs. Basically it is the American association but is expanding otherwise as well. Target Market Target market of FedEx includes; • Embassies and other governmental institutions • Small business owners and professionals that are in need of professional connections at
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FedEx Corporation Strategic Management Project Prepared for: DR. Robert Ch. Wood BUSINESS 189 – Strategic Management Prepared by: SAN JOSE CONSULTING GROUP: Billy CRANE Brad LANDTHORN Bob MIRI Jeremy RELPH Chris SANCHEZ Andrea VERNEROVA December 9‚ 2003 TABLE OF CONTENTS EXECUTIVE SUMMARY ……………………………………………………………… 3-5 Chapter I: HISTORY
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success 2 2.0 Reasons underpinning FedEx Corporation’s success 4 2.1 Strong Brand Image 4 2.2 Employee Service and Customer-oriented 4 2.3 The innovation technology 4 2.4 Innovative Culture 5 2.5 Strong Infrastructure 5 2.6 Large customer base and customer loyalty 6 3.0 Strategy Capability 6 3.1 Value chain 6 3.2 VRIN framework 9 3.2.1 Value: 9 3.2.2 Rarity: 9 3.2.3 Inimitability: 10 3.2.4Non-substitutability: 10 4.0 International Strategy 11 5.0 Leadership of FedEx Corporation 13 5.1 Leadership 13
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BACKGROUND INFORMATION History: FedEx is a logistics services company having its headquarters in Memphis‚ USA. The name FedEx is the abbreviation of Federal Express which was the original name used from 1973 until 2000. In 1978‚ Federal Express was listed on NYSE as FDX. The success of Federal Express can be recognized by this that this was the first company that had reached revenues of $1 billion without having any kind of merger or acquisition though afterwards the company acquired different
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(High) 5 3.1.4 Bargaining power of suppliers (Medium – high) 5 3.1.5 Intensity of rivalry (High) 5 4 CRITICAL SUCCESS FACTOR 6 4.1 STRONG AND TRUSTWORTHY BRAND 6 4.2 ADVANCED IN IT SYSTEMS 6 4.3 INTEGRATION TO CUSTOMERS SUPPLY CHAIN 6 4.4 LOCATION AND ACCESSIBILITY 6 PART 2: FEDEX CORPORATION 7 5 COMPANY ANALYSIS 7 5.1 PRODUCTS AND SERVICES 7 5.2 STRUCTURE 7 5.3 STRATEGY 7 5.4 GENERIC POSITIONING 7 5.5 KEY STAKEHOLDERS 8 5.6 PERFORMANCE 8 5.6.1 Marketing 8 5.6.2 Operations 8 5.6.3
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Chapter 7 Customer-Driven Marketing Strategy: Creating Value for Target Customers 1) When a company identifies the parts of the market it can serve best and most profitably‚ it is practicing ________. A) concentrated marketing B) mass marketing C) market targeting D) segmenting E) differentiation Answer: C Diff: 2 Page Ref: 191 Skill: Concept Objective: 7-1 2) What are the four steps‚ in order‚ to designing a customer-driven marketing strategy? A) market segmentation‚ differentiation
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FedEx Corp.: Structural Transformation Through e-Business Pauling Ng and Ali R Farhoomand The University of Hong Kong FedEx has built superior physical‚ virtual‚ and people networks not just to prepare for change‚ but to shape change on a global scale. to change the way we all connect with each other in the new Network Economy. FedEx is not only reorganizing its internal operations around a more flexible network computing architecture‚ but it’s also pulling-in and in many cases locking-in
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does he manage that? He offers free estimates and travels to all different counties‚ he went to school for replacement windows so he actually is certified and delivers speedy services once hired. With his contractors‚ he keeps a connection through customer satisfaction and a few Christmas presents every now and then‚ to ensure he
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MANAGEMENT OF FEDEX A Project Report Submitted for the partial fulfillment of the Bachelor of Business Administration 2012-2015 SEMESTER V In the subject of SUPPLY CHAIN MANAGEMENT Submitted by MANVI KALRA 022013L006 Submitted to Prof. RICHA TABLE OF CONTENTS ACKNOWLEDGEMENT 4 COMPANY PROFILE 5 Vision 5 Mission 5 THE FEDEX SUPPLY CHAIN 7 Factors shaping supply chain management 8 The customers of FedEx in India are 9 INFORMATION TECHONOLOGY 10 JUST IN TIME 12 Leveraging the Power of the FedEx Portfolio
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