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    Fall Semester 2013 Productions & Operations Management BUM 4013 (01) Research Paper November 4‚ 2013 Job Satisfaction in Management And How Faith Provides Satisfaction Content Abstract _______________________________________­­_____________ 1 Pay _______________________________________________________ 2 Promotions _________________________________________________ 4 Supervision _________________________________________________

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    Chapter 6 Perception and Individual Decision Making 6 CHAPTER Perception and Individual Decision Making LEARNING OBJECTIVES After studying this chapter‚ your students should be able to: 1. 2. 3. 4. 5. 6. 7. 8. 9. Define perception‚and explain the factors that influence it. Explain attribution theory‚ and list the three determinants of attribution. Identify the shortcuts individuals use in making judgments about others. Explain the link betweenperception and decision making

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    www.sciedu.ca/jms Journal of Management and Strategy Vol. 3‚ No. 1; February 2012 Attribution Theory and Strategic Decisions on Organizational Success Factors Professor Ben E. Akpoyomare Oghojafor Department of Business Administration University of Lagos‚ Lagos State‚ Nigeria Olufemi Olabode Olayemi (Corresponding author) Department of Business Administration University of Lagos‚ Lagos State‚ Nigeria Tel: +234-1-802-370-5627 E-mail: femolayemi1@yahoo.com Olukunle. O. Oluwatula Department of Psychology

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    University of Winneba Human Resource Management BFG 525 Report on the manner in which recruitment‚ training and performance review are undertaken at Utrak financial services Ltd Rebecca Mensah 7111800015 June 22‚ 2012 Table of Contents Abstract……………………………………………………………………………….. 3 Introduction……………………………………………………………………………. 4 Statement of the Problem……………………………………………………………… 5 Scope and Delimitation of the Study………………………………………………….. 5

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    Happy workers are productive workers: Shorten The World Today By Alexandra Kirk Posted Thu Apr 5‚ 2012 3:32pm AEST Photo: Bill Shorten says happy workers could add to the nation’s productivity. (AAP: Penny Bradfield) Map: Australia Workplace Relations Minister Bill Shorten says happiness is the key to boosting productivity in the country’s workforce. At a speech on Thursday night‚ he called Australia’s productivity performance over the past decade woeful. He says the solution is for

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    Be Our Guest Inc Summary

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    Be Our Guest‚ Inc. In 1983‚ Stephen Lizio integrated his wide array of experiences in the wine and food industry to find Be Our Guest‚ Inc. in 1983. Primarily serving caterers‚ the company initially provided only labor through wait-staff but eventually expanded their services to include equipment like tables and chairs‚ which became the foundation of the business. Lizio gradually developed a core management team‚ comprising of himself as the Chairman‚ Al Lovata as the CEO‚ and Simone Williamson

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    Introduction This paper covers the best available practice for Measuring Customer Satisfaction‚ how it relates to my organization’s current practices for measuring satisfaction of customers and provides a detailed analysis of our current trend in meeting or exceeding these best practices. Customer satisfaction measurement allows an organization to understand the issues‚ or key drivers‚ that cause satisfaction or dissatisfaction with a service experience. When an organization is able to understand

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    THE EFFECTS OF FOOD QUALITY AND CUSTOMER SERVICE IN CUSTOMERS SATISFACTION IN RESTAURANT SETTING I. INTRODUCTION I.1 BACKGROUND OF THE STUDY Basically Filipinos are food lovers. Eating is a necessity for all people. Eating together at home with loved ones or relative has been the tradition of Filipinos as derived from the Filipino culture. But why do people still love to eat out in a restaurant? If people eat out it is usually based on the food offered‚ the ambiance offered and the

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    Professor Martin W. Sivula February 14‚ 2013 2 STUDENTS’ DECISIONS ON HOTEL SELECTION Abstract The goal of this research is to identify the factors affecting students’ hotel choices‚ to examine the impact of hotel servers when a potential guest selects a hotel‚ and to determine how hotel servers influence a student’s preference. The target populations for this study were Johnson & Wales University students who had stayed in U.S. hotels. A print-out questionnaire survey was distributed

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    Employee Satisfaction

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    CHAPTER I INTRODUCTION 1. Training and Development Employee training is distinct from management development. Training is a short-term process utilizing a systematic and organized procedure by which non-managerial personnel learn technical knowledge and skills for a definite purpose. It refers to instructions in technical and mechanical operations like operation of a machine. It is designed primarily of non-managers. It is for a short duration and for a specific job-related purpose. On the other

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