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    ©Trans-Atlantic College‚ London 2005 Motivation and Job Satisfaction Written by Dr Prince Efere – for Trans-Atlantic College‚ London Contents of this Paper 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Introduction Frederick Winslow Taylor – Scientific Management Elton Mayo – Hawthorne Experiments Abraham Maslow – Hierarchy of Needs Clayton Alderfer – ERG Theory Douglas McGregor - Theory X and Theory Y W. Ouchi – Theory Z Frederick Hertzberg – Hygiene Theory David C. McClelland -

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    what they were looking for? The list of questions can carry out for pages .When it comes to terms like motivation and job satisfaction is more or less hard to give concrete answers that are relevant and valid. We know that there are many psychologists and what not that offered us many theories on what motivation is ‚ on what motivates employees and where the job satisfaction or dissatisfaction come from. But what stands to be an applicable theory for ones‚ is not for others because we are individuals

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    Patient Satisfaction Paper

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    Patient satisfaction is critically important to the health care industry today due to the competitive nature of the field. Patients have many choices when it comes to seeking medical attention‚ and hospitals are dependent on return business to stay operational. Hospitals have traditionally utilized the semi-private room model in order to increase profitability. A semi-private room is a room shared by two patients. Each patient is given their own bed‚ but they usually share a single bathroom.

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    Project Job Satisfaction

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    PROJECT TITLE: JOB SATISFACTION AT MNC BANK DATE: 27th JULY 2009 PROJECT OUTLINE: Part I Executive Summary Part II Company Background Company Details Organizational Structure Organization Environment Part III Research Analysis- Job Satisfaction Work /Life Balance; Stress and Work Pace Personal Expression / Diversity Communication Respect for Employees Feedback Fairness Teamwork Opportunities for Growth Compensation and Benefits Part IV Recommendations to Management HR Policies and Procedures

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    The issue whether a company’s long-term success depending on the job satisfaction and job security felt by employees is complex and controversial. Different people hold different ideas due to their own respective angles. Some people think that job satisfaction and job security are the most important things that a manager should consider‚ while others asserts that other factors such as productivity or extensive training play more important roles. As far as I am concerned‚ however‚ I agree with the

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    Maintaining Satisfaction Memo Tangye Obilade MGT/M562 March 11‚ 2013 John Zupan Maintaining Satisfaction Memo The Georgia’s Department of Motor Vehicles (DMV) received censure regarding tiresome duration when customers inquire services. The average delayed expectation time for each person is 45 to 60 minutes resulting in frequent discontent. As a result‚ suggestions referencing improvements to abbreviate duration of receiving services is need. The DMV offers a variety of

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    reputation depends on the quality of its product and services. For example‚ Coach‚ producer of fancy fashion bags guarantees their customers that if they get disappointed with their bag at any time‚ they can bring it back. Coach guarantees 100% satisfaction for their product. Fashion ladies spread the word to their friends and family about high quality products and guarantees‚ which creates good reputation for such a company like Coach. Another important denominator of quality is safety. Things

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    Bsnl Customer Satisfaction

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    “A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SYNOPSIS The Telecom industry is one of the leading and fastest growing in the world as communication plays a vital role in the world and especially in India. It acts as a major catalyst for the economic growth. BSNL has good brand awareness among the people. This could be attributed to its long history in the market and continued support from the Government. In today’s competitive world‚ BSNL has to provide excellent services to attain a major

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    Causes of job satisfaction

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    1. JOB SATISFACTION 4 A. DEFINATION 4 B. IMPORTANT FACTORS USED TO MEASURE AND INFLUENCE JOB SATISFACTION 4 C. DETERMINANTS OF JOB SATISFACTION 5 i. The Evaluative Component 5 ii. The Cognitive Component 6 iii. The Affective Component 7 D. CAUSES OF JOB SATISFACTION 9 i. Job characteristic 9 ii. Social information processing (organizational characteristics) 10 iii. Dispositional (worker characteristics) 10 iv. Life Satisfaction 10 E. IMPACT FOR JOB SATISFACTION 11 F. JOB SATISFACTION APPLICATIONS

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    CUSTOMER SATISFACTION AMONG USERS OF EXIDE. * A GENERAL STUDY Summer Project Submitted by Niranjan V Paul For the award of the POSTGRADUATE DIPLOMA IN BUSINESS MANAGEMENT LOYOLA INSTITUTE OF BUSINESS ADMINISTRATION LOYOLA COLLEGE‚ CHENNAI CUSTOMER SATISFACTION AMONG USERS OF EXIDE. * A GENERAL STUDY Summer Project Submitted by Niranjan V Paul For the award of the POSTGRADUATE DIPLOMA IN BUSINESS MANAGEMENT LOYOLA INSTITUTE OF BUSINESS ADMINISTRATION LOYOLA

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