Causes of job satisfaction
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
COURSE
BACHELOR OF PURCHASING AND SUPPLIES MANAGEMENT (B.P.S.M)
YEAR OF STUDY
Y3S1
UNIT
ORGANISATIONAL BEHAVIOUR
UNIT CODE:
HPS - 2302
PRESENTED BY
1 Samuel Njoroge Mwangi - HD211-C004-0075/2014
DATE DUE
Friday, 21st November, 2014
PRESENTED TO:
Alice Muringu
1. JOB SATISFACTION 4
A. DEFINATION 4
B. IMPORTANT FACTORS USED TO MEASURE AND INFLUENCE JOB SATISFACTION 4
C. DETERMINANTS OF JOB SATISFACTION 5
i. The Evaluative Component 5 ii. The Cognitive Component 6 iii. The Affective Component 7
D. CAUSES OF JOB SATISFACTION 9
i. Job characteristic 9 ii. Social information processing (organizational characteristics) 10 iii. Dispositional (worker characteristics) 10 iv. Life Satisfaction 10
E. IMPACT FOR JOB SATISFACTION 11
F. JOB SATISFACTION APPLICATIONS 12
i. Company policies 12 ii. Salary/benefits 12 iii. Interpersonal /social relations 12 iv. Working condition 13
v. Achievement 13 vi. Recognition 13 vii. Autonomy 14 viii. Advancement 14 ix. Job Security 14
x. Work-life Balance Practices 14
G. MEASURES OF JOB SATISFACTION 15
i. Overall Job Satisfaction 15 ii. Job Descriptive Index (JDI) 15 iii. Global Job Satisfaction 16 iv. Job Satisfaction Relative to Expectations 16
v. Minnesota Satisfaction Questionnaire 16 vi. Job in General Scale 17 vii. Job Satisfaction Survey 17 viii. Job Satisfaction Index 17 ix. Job Diagnostic Survey 18
x. Career Satisfaction 18
H. REFERENCE 20
1. JOB SATISFACTION
A. DEFINATION
Job satisfaction is the level of contentment a person feels regarding his or her job. This feeling is mainly based on an individual's perception of satisfaction. Job satisfaction can be influenced by a person's ability to complete required tasks, the level of communication in an organization, and the way management treats employees.
B. IMPORTANT FACTORS USED TO MEASURE AND INFLUENCE JOB SATISFACTION
Typically, five factors can be used to measure and influence job satisfaction:
i. Pay or total
COURSE
BACHELOR OF PURCHASING AND SUPPLIES MANAGEMENT (B.P.S.M)
YEAR OF STUDY
Y3S1
UNIT
ORGANISATIONAL BEHAVIOUR
UNIT CODE:
HPS - 2302
PRESENTED BY
1 Samuel Njoroge Mwangi - HD211-C004-0075/2014
DATE DUE
Friday, 21st November, 2014
PRESENTED TO:
Alice Muringu
1. JOB SATISFACTION 4
A. DEFINATION 4
B. IMPORTANT FACTORS USED TO MEASURE AND INFLUENCE JOB SATISFACTION 4
C. DETERMINANTS OF JOB SATISFACTION 5
i. The Evaluative Component 5 ii. The Cognitive Component 6 iii. The Affective Component 7
D. CAUSES OF JOB SATISFACTION 9
i. Job characteristic 9 ii. Social information processing (organizational characteristics) 10 iii. Dispositional (worker characteristics) 10 iv. Life Satisfaction 10
E. IMPACT FOR JOB SATISFACTION 11
F. JOB SATISFACTION APPLICATIONS 12
i. Company policies 12 ii. Salary/benefits 12 iii. Interpersonal /social relations 12 iv. Working condition 13
v. Achievement 13 vi. Recognition 13 vii. Autonomy 14 viii. Advancement 14 ix. Job Security 14
x. Work-life Balance Practices 14
G. MEASURES OF JOB SATISFACTION 15
i. Overall Job Satisfaction 15 ii. Job Descriptive Index (JDI) 15 iii. Global Job Satisfaction 16 iv. Job Satisfaction Relative to Expectations 16
v. Minnesota Satisfaction Questionnaire 16 vi. Job in General Scale 17 vii. Job Satisfaction Survey 17 viii. Job Satisfaction Index 17 ix. Job Diagnostic Survey 18
x. Career Satisfaction 18
H. REFERENCE 20
1. JOB SATISFACTION
A. DEFINATION
Job satisfaction is the level of contentment a person feels regarding his or her job. This feeling is mainly based on an individual's perception of satisfaction. Job satisfaction can be influenced by a person's ability to complete required tasks, the level of communication in an organization, and the way management treats employees.
B. IMPORTANT FACTORS USED TO MEASURE AND INFLUENCE JOB SATISFACTION
Typically, five factors can be used to measure and influence job satisfaction:
i. Pay or total