UNLV Theses/Dissertations/Professional Papers/Capstones 5-1-2002 Workplace violence: A case study Robert F. White University of Nevada‚ Las Vegas Repository Citation White‚ Robert F.‚ "Workplace violence: A case study" (2002). UNLV Theses/Dissertations/Professional Papers/Capstones. Paper 522. http://digitalscholarship.unlv.edu/thesesdissertations/522 This Capstone is brought to you for free and open access by Digital Scholarship@UNLV. It has been accepted for inclusion in UNLV Theses/
Premium United States Postal Service Violence
Southwest Airlines Case Study 1. Company Overview Southwest airlines began in 1967 as a low-cost‚ low-fare‚ customer-friendly air service shuttling passengers between San Antonio‚ Dallas and Houston‚ Texas. Founded by Rollin King and Herb Kelleher‚ Southwest moved from a small commuter transport of 18 round trip flights within Texas to a bustling market share leader providing more domestic flights than any other airline within the industry. Within two years of its first flight the airline
Premium Southwest Airlines Airline Low-cost carrier
Southwest Airlines: A Corporate Cultural Assessment University of X September 17‚ 2005 Southwest Airlines: A Corporate Cultural Assessment Southwest Airlines (Southwest) is a domestic US airline that provides short haul‚ high frequency‚ point-to-point‚ and low-fare service to and from 60 airports in 59 cities across 31 US states. From humble beginnings in 1971‚ this airline with only four passengers per flight‚ and airhostesses wearing hot pants and white go-go boots‚ has evolved into a leader
Premium Southwest Airlines Airline
Best Practice Companies: Training in the Airline Industry Introduction: After September 11th‚ there was a great deal of turmoil in the airline industry as a tremendous amount of money was needed to be allocated toward other things such as security enhancements. As a result‚ most airlines cut back costs in other departments‚ especially in the department of training. However‚ some airlines deemed training their employees effectively to be pertinent to their development‚ and thus decided to enhance
Premium Singapore Airlines Southwest Airlines Airline
Apple‚ Inc. in 2010 Assignment Questions 1. What are the chief elements of Apple’s overall competitive strategy? How well do the pieces fit together? Is the strategy evolving? 2. What are the key elements of Apple’s strategy in computers‚ personal media players‚ and smartphones? Have its strategies in its core businesses yielded success? Explain. 3. What does a competitive strength assessment reveal about Apple’s computer business‚ as compared to the leaders in the personal computer industry
Premium Strategic management Personal computer Southwest Airlines
Miracle Miracle is a sports movie made in 2004. The movie is about the story of Coach Herb Brooks‚ and his 1980 U.S. Olympic Hockey team. Russia has been dominant for years on the ice‚ defeating the best teams the world has to offer‚ including the NHL All-Star team. In an attempt to beat the Russians‚ Herb is hired as the coach the US Olympic team. Brooks now must use his unique coaching method to turn a rag-tag team of hot headed college kids into a medal winning olympic hockey team‚ and finally
Premium Olympic Games United States Ice hockey
1. You insist on a separate Customer Service department…what for? Everyone in the organization is a customer service representative. We cannot waste money with unnecessary cost centres… that chapter is closed.” The Finance Manager was heard talking to the Customer Service Officer. As a Customer Service Graduate‚ what will be your comment to this statement? (20 marks) Customer service is the provision of service to customers before‚ during and after a purchase. Turbarn (2002) defined it as
Premium Customer service Customer Service
Southwest Airlines Culture‚ Values And Operating Practices Essay retrieved from http://www.antiessays.com/free-essays/12682.html Case Study Southwest Airlines: Culture‚ Values and Operating Practices (in Thompson‚ A. A.‚ Strickland. A. J. and Gamble‚ J. (2005) Crafting and Executing Strategy (Fourteenth Edition)‚ McGraw-Hill‚ New York‚ pages C-636– C-664). Tasks The case study‚ prepared by Arthur A. Thompson‚ University of Alabama‚ and John E. Gamble‚ University of South Alabama‚ focuses on
Premium Southwest Airlines Airline Low-cost carrier
She typically starts her career at the age of twenty-five and actively murders victims for a decade or more before she is apprehended or her killings cease for another reason (Kelleher). Sexual Predator Sexual predator female serial killers usually are in the works with a male partner making a serial killer team. (Kelleher) Despite the fact that we have a growing knowledge of the male sexual predator and his crimes‚ it is uncertain if any of this knowledge is applicable to the female sexual serial
Premium Serial killer Murder Crime
del mundo hasta haber ganado varias veces la triple corona‚ premio de la industria aeronáutica que evalúa tres indicadores para ser otorgado: el cumplimiento de horarios‚ la pérdida de equipaje y las quejas de los usuarios.5 Fundada en 1971 por Herb Kelleher‚ la empresa no ha dejado de crecer y‚ al mismo tiempo‚ de transmitir a los nuevos empleados los valores en los que se fundamenta su éxito. Tal vez una de las claves del éxito de la empresa sea la claridad de su estrategia empresarial. Desde sus
Premium Empresa Homo sapiens