Management research in the hospitality and tourism industry Xu Cheng University of Nevada‚ Las Vegas Follow this and additional works at: http://digitalscholarship.unlv.edu/thesesdissertations Part of the Business Administration‚ Management‚ and Operations Commons‚ Hospitality Administration and Management Commons‚ and the Recreation‚ Parks and Tourism Administration Commons Repository Citation Cheng‚ Xu‚ "Management research in the hospitality and tourism industry" (2010). UNLV Theses/Dissertations/Professional
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Hospitality Business Development Essay Matriculation no. 40071909 Module no. – TMS09801 Date – 30.03.2012 Paper ID- 15870080 Word count-1387 “ Knowing your customers – actual and potential – and your competitors is essential to the development of strong businesses” (Hassanien‚ Dale & Clarke‚ 2010‚ p.84). Evaluate this point of view within the context
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Difficult situations were faced in my facility three months ago where staffing shortage force nurses for weeks work on the floor in technician position with increased patient ratios per nurse and left patient care undone. Some technicians approach vacation time other staff members decide canceled they are working days early in the morning or fail to report‚ placing facility and staff nurses in hard situations. It created stressful environment and conflict among colleagues. We start noted that during
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Situational Leadership in Hospitality If one look at the nature of the hospitality industry‚ it is serviced-base‚ it is labor-intensive‚ it is renowned for its high staff turnover and labor diversity in term of age‚ culture‚ and background; one may conclude that the industry is all about people. When people become the most valuable asset of an organization‚ simply managing them is no longer sufficient to compete in today’s challenging business world. Leadership has become the new key operative word
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Culture‚ Hospitality and Tourism The word “culture” cannot be defined with a precise and singular definition. In fact‚ Raymond Williams‚ a leading cultural theorist‚ pointed out “Culture is one of the two or three most complicated words in the English language” (Williams 1983:87). There are more than one hundred definitions of culture depending upon the various academic disciplines‚ ranging from literacy studies to anthropology and sociology. Different scholars have different views about what
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(PPF). In this unit we examine the factors that determine how much an economy can produce and the implications of different output decisions. LEARNING OBJECTIVES By the end of this unit you should be able to: ✔ understand what is meant by a production possibility frontier; ✔ analyse the shape and the position of the production possibility frontier; ✔ understand the concept of productive efficiency. ■ Scarcity and choice In Unit 1 we saw how the study of economics was based around the issue of scarcity
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The Indian Hospitality Industry Tourism Hospitality in India is based on the Sanskrit adage ‘Atithi Devo Bhava’ or ‘guest is god’. The concept was adapted by the Ministry of Tourism‚ Government of India which aims at creating awareness about rich variety of tourism in India. India is currently ranked 12th in the Asia Pacific region and 68th overall in the list of the world’s attractive destinations‚ according to the Travel and Tourism Competitiveness Report 2011 by the World Economic Forum (WEF)
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and Theories‚ Vol. 2‚ No. 1‚ 2012 (January)‚ e-ISSN 2247 – 7225 www.ijept.org Current and Future Trends in Tourism and Hospitality. The Case of Greece by Soultana (Tania) Kapiki Alexander Technological Educational Institute of Thessaloniki tkapiki@tour.teithe.gr Abstract. This paper identifies some of the current and future trends affecting the tourism and hospitality industry‚ including globalisation‚ guests’ safety and security‚ the importance of offering outstanding services‚ the new technologies
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SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry through managing
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statistical information about number of tourists‚ main tourism markets and how tourism affects local economy‚ social life and environment. The factors affecting the travel and tourism industry are political or they are influenced by worldwide economic developments‚ or they can be climatic changes. One of the most important factors which affect development of the tourism is global warming. Advances developments in the ICT industry has a deep and intense effect on all our lives and some of these issues
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