Starbucks Corporate Social Responsibility Corporate Social Responsibility (CSR) is the notion that business companies have obligations to society beyond their economic obligations. In a way‚ CSR is the company’s way of giving back to society and a way of being aware about the condition of the society and the environment. CSR is about how companies make profit‚ not how they spend them. It does not entail that the company should donate to charities or that they should use their profit on organizations
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Starbucks Case study Charmain Jarrett Liberty University COMM 658 Dr. A. Widgeon March 8‚ 2013 I. Introduction: Starbucks is a coffee sensation that is sweeping the world by storm. It all began in 1971 when the first store was opened in Seattle Washington. Starbucks started out as a single coffee shop that sells high quality premium coffee beans. In the 1980’s they expanded their locations but remained in the state of Washington. Starbucks has now expanded its locations all across
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History of Starbucks Starbucks is the leading retailer and roaster for brand specialty coffee in the world. Starbucks corporation is an international coffee and coffeehouse chain based in Seattle Washington. Starbucks is the largest coffeehouse company in the world‚ with over 16‚000 stores in 94 countries such as: Asia‚ Europe‚ and the Middle East (Sewer‚ 2004). Starbucks sells drip brewed coffee‚ espresso-based hot drinks‚ other hot and cold beverages‚ snacks‚ pastries and items such as
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jingying (CEO 0f Starbucks China) $14.9 billion (total 2013) $9.17 billion(China 2013) 10.4%(2013) 200000 (total 2013)12000 (China 2013) Coasta Coffee‚ McCafe2 Company Background & History History of Starbucks In 1971‚ Starbucks opens first store in Seattle’s Pike Place Market. In 1982‚Howard Schultz joined Starbucks as the director of retail operations and marketing. Starbucks begins providing coffee to fine restaurants and espresso bars. In 1984‚ the first Starbucks® Caffè Latte
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Unbranding Starbucks Whitney Webb MDSE 4660 July 10‚ 2013 The University of North Texas The coffee industry has been booming since the 1950’s mostly because of the explosion of the café style coffee houses in the 1990’s that have followed industry forerunners such as Starbucks (Sangeetha‚ 2010). Coffee is the second leading commodity worldwide‚ with a market share worth over $100 billion and over 500 billion cups consumed annually (Goldshein‚ 2011). Coffee is produced in over 50 countries
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Specifically‚ the paper will examine a CBC News article‚ ‘Starbucks Gives Its Prices a Jolt’ from 2006‚ which states Starbucks coffees and whole beans prices are increasing by 1.9% and 3.9%‚ respectively. Why is the price of a cup of Starbucks coffee rising? The CBC News article quotes the Starbucks spokeswoman who explains‚ “the company decided to charge more because costs‚ including fuel and energy‚ are going up.” In other words‚ Starbucks increased prices to consumers‚ to cover the increased
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Starbucks SWOT Analysis Starbucks was founded in the early 1970’s. Jerry Baldwin‚ Zev Siegel‚ and Gordon Bowker were three academics that came together to found the first Starbucks‚ named for the coffee loving first mate in Moby Dick. The company was founded in Pike Place‚ a Seattle marketplace over looking Puget Sound. Starbucks began as a shop selling only coffee beans. In the first twelve years‚ the founders had built Starbucks into a retail and wholesale business with its own roasting
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Case Study Analysis #1: Starbucks: Delivering Customer Service. Brief Background: Starbucks was founded in Seattle‚ Washington in 1971 as a small coffee shop by three friends‚ Jerry Baldwin‚ Zev Siegel‚ and Gordon Bowker. The idea came from the premise of selling high quality coffee to consumers. However it did not evolve into the present brand until 1982 when Howard Shultz bought the company. Shultz brought about his traveling experiences from Milian‚ Italy where the coffee culture
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The Australian. (2008). Starbucks posts loss‚ cuts outlook. Retrieved September 15‚ 2010‚ from http://www.theaustralian.com.au/business/starbucks-posts-loss-cuts-outlook/story-e6frgajx-1111117068163 The Australian. (2008). Weak coffee and large debt stir Starbucks’ troubles in Australia. Retrieved September 15‚ 2010‚ from http://www.theaustralian.com.au/news/coffee-debt-stir-starbucks-troubles/story-e6frg6no-1111117065025 Chang‚ W. J. and Huang‚ T. C. (2005)‚ Relationship
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terms of • price point • quality—conformance to specification (e.g.‚ with hot coffee it might be the proper temperature‚ fresh‚ and free of foreign substances) • functionality—the elements customers value in a cup of coffee (e.g.‚ taste‚ how it is served‚ store’s ambiance‚ the overall experience‚ selection). Be sure to cite all references and information sources you use. • One of the important factor customers try to find hot coffee which is Costs Competitive while meeting the buyer
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