Role of Motivation as a Moderator of the Job Demand– Burnout–Performance Relationship among Service Employees in a Social Marketing Campaign Rajeev Verma*‚ Jyoti Verma** The key to a successful implementation of any social marketing campaign is learning what will work with the target population for sustained behavioural change. To foster this process‚ the role of frontline employees is very crucial. The purpose of this study is to investigate the role of job motivation in the burnout process. The
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Job S Chapter 3 Attitudes and Job Satisfaction (Click on the title when connected to the Internet for online video teaching notes) Learning Objectives After studying this chapter‚ students should be able to (ppt3-1): 1. Contrast the three components of an attitude. 2. Summarize the relationship between attitudes and behavior. 3. Compare and contrast the major job attitudes. 4. Define job satisfaction and show how it can be measured. 5. Summarize the main causes of
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Aziri B. mrp.ase.ro JOB SATISFACTION: A LITERATURE REVIEW MANAGEMENT RESEARCH AND PRACTICE VOL. 3 ISSUE 4 (2011) PP: 77-86 JOB SATISFACTION: A LITERATURE REVIEW Brikend AZIRI Faculty of Business and Economics‚ South East European University‚ Ilindenska 1200‚ Tetovo‚ Makedonia b.aziri@seeu.edu.mk Abstract Volume 3‚ Issue 4 / December 2011 Management Research and Practice Job satisfaction represents one of the most complex areas facing today’s managers when it comes to managing their
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“A study on the role of perceived organizational support and job satisfaction on organizational commitment with reference to employees in Wellfit Auto Industries. “ Table Of Contents Introduction…………………………………………………….7-8 Company profile……………………………………………….9-10 Review of literature…………………………………………..11-18 Research Methodology……………………………………..19-22 Analysis…………………………………………………......22-31 Findings‚ Suggestions & Conclusion……………………32-34 Bibliography……………………………………………….35
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organization‚ administrative system and relationship between life on and off the job. QWL consists of opportunities for active involvement in group working arrangements or problem solving that are of mutual benefit to employees or employers‚ based on labor- management cooperation. People also conceive of QWL as a set of methods‚ such as autonomous work groups‚ job enrichment‚ high-involvement aimed at boosting the satisfaction and productivity of workers. It requires employee commitment to the organization
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effect on various quality life conditions i.e Job Satisfaction‚ Work Stress‚ Career Growth‚ Turnover‚ Absenteeism‚ Appreciation and competitive environment in context with Work-life Balance and its practices/policies. In this paper‚ an endeavour has been made to provide an overview of various aspects of Work-Life Balance through the review of existing literature. The sources referred include various journals‚ books‚ doctoral thesis‚ working papers‚ reports‚ magazines‚ internet sites‚ newspapers
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CHAPTER 5 ATTITUDE AND BEHAVIOUR AT WORK 1.0 Case Study: Discipline at APS Company Aliya and Zuraidah were the only two clerks handling payments from customers in the office of APS Company. They reported to the owner of the business. Aliya had been employed for 18 months while Zuraidah for 14 months. Both were college graduates‚ about 23 years old and single. By manipulating the accounts in a rather ingenious way that would not normally be detected‚ Aliya was stealing from account payments as they
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1. Title: How Job Characteristics Model reduces specialized job dissatisfaction? 2. Thesis Statement: Specialized job can overcome boredom and low job satisfaction with Job Characteristics Model (JCM). 3. Outline: Introduction Introduce job design and its three vital related concepts‚ which are job specializations; job rotation‚ enlargement and enrichment; Job characteristics Model (JCM) Describe what will write in following paragraph (Roadmap) Main Body Paragraph 1 Introduce job specialization
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order to shape employee behavior and‚ consequently‚ influence commitment. With the foregoing argument‚ this paper will attempt to discuss why it is important to understand the concept of employee (organizational) commitment and attitude. Also this paper will discuss the need to understand how employee attitude affects its commitment as influenced by management practices. Objectives This paper aims to understand the importance of employee commitment and attitude in the business organization. It also
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do in an organization and how their behavior affects the organization’s performance. And because OB is concerned specifically with employment-related situations‚ you should not be surprised that it emphasizes behavior as related to concerns such as jobs‚ work‚ absenteeism‚ employment turnover‚ productivity‚ human performance‚ and management. OB includes the core topics of motivation‚ leader behavior and power‚ interpersonal communication‚ group structure and processes‚ learning‚ attitude development
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