Every play setting needs to have policies and procedures to help them guide the actions of all individuals involved in the play setting. They ensure the well-being of all families‚ children‚ staff and everyone who is connected to the setting. When policies and procedures are well thought out and implemented they provide common understanding and agreement on how things should be done at the play setting. Policies and procedures help new staff and families to familiarise themselves with the play settings
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1 A. Main Point # 1 1. Details to support it 2. Details to support B. Possibly another main point or a connection to the next sub topic II. SUBTOPIC # 2 A.. Main Point / Important Info B. Main Point / Important Info C. Possibly another main point or a connection to the next sub topic III. SUBTOPIC # =Main Point #3 A.. Main Point / Important Info
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Unit 519 Develop Procedures and Practice to respond to Concerns and Complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own home The complaints policy for E-Spire Healthcare outlines the following aims: To resolve concerns / complaints as quickly and effectively as possible‚ through an informal response by a frontline member of staff. If this is not possible then through a more formal investigation and conciliation
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Summarise the main points of legislation and procedures covering: • Confidentiality • Data protection • Disclosure of information The main points of legislation and procedures covering confidentiality are that only the appropriate people should have access to confidential records except where a pupil is potentially at risk. Information should not be given to other adults or agencies unless previously agreed. Where it has been agreed that confidential information can be shared it should be
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Complaint‚ History and Findings | | |Complaint‚ History & Findings | |Management and Progress | |Management and Progress | |26/02/2013 10:20
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Agreed ways of working The agreed ways of working can be found in your contract and the company’s policies and procedures. These are the rules you will work by. You can also find the government legislation online (for example Health and Safety at Work etc. Act 1974‚ the Manual Handling Operations Regulations 1992 or Mental Health Act 2007). These are laws laid out to keep you and clients safe. The agreed ways of working can vary from place to place and person to person. You will find more specific
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April 6‚ 1994‚ not even more than twenty years ago‚ was the beginning of a genocide that changed our world forever. The Hutus planned and achieved a massacre to try wipe out the Tutsi and the moderate Hutu population in the African country of Rwanda. As the slaughter continued the rest of the world stood by and silently watched. This lasted one hundred days and killed nearly eight-hundred-thousand Tutsis and moderate Hutus. A few reasons that led up to the Rwandan Genocide‚ was the colonization of
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Customer Complaints: A Gift in Disguise Werner‚ John. ASQ Six Sigma Forum Magazine12.3 (May 2013): 28-30. Abstract (summary) Improving the complaint management process is important for any organization‚ and the rewards for establishing an effective process are substantial and well worth the effort. When customers experience a problem with a product or service‚ some will complain to the front-line personnel. Most organizations do not have a complaint tab or button on their home page or on their
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Agreed Ways of Working Bi - An outline of what is meant by ‘agreed ways of working’. The term ‘agreed ways of working’ relates to the way an employee must work and the rules that they must adhere to. As an employee you should work in a way that is clearly set out in the job description – this will then mean that you know what areas of care you would be responsible for and those that should be reported to a higher member of staff etc. The ‘agreed ways of working’ have been set out in accordance with
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The main turning point in the American Revolution The Battle of Saratoga was the main turning point in the American Revolution. The battle started September 19th‚ 1777 and lasted through October 17‚ 1777. Saratoga took place in upstate New York. The Battle of Saratoga was an important achievement for the Patriots during the American Revolution. The battle also persuaded foreign countries‚ such as France‚ that America could win the war. Lastly‚ the battled renewed the morale of the American public
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