Chapter 1 Introduction to the Report 1.1. Origin of the report: Now we are living in the age of competition at anything in any places. From that tendency recently Education is also in the age of competition. So the procedures and standards of teaching are upgraded by different universities and institution in our country. In respect to that‚ report/assignment writing as well as with presentation on selected topic is mandatory for our BBA program offered by Dhaka University. This program
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1 Introduction “Job satisfaction does not seem to reduce absence‚ turnover and perhaps accident rates”. -Robert L. Kahn “Job satisfaction is a general attitude towards one’s job: the difference between the amount of reward workers receive and the amount they believe they should receive.” -P. Robbins Job satisfaction defines as “The amount of over all positive affect (or feeling) that individuals have toward their jobs.” -Hugh J. Arnold and Daniel C. Feldman “Job satisfaction is the amount of pleasure
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to find out if there is any correlation between work performance and job satisfaction through a sample study of sales personnel working in different banks. Additionally‚ this research sought to understand whether job satisfaction is linked to both work motivation and employee’s perceived style of leadership by Managers. With the help of surveys and interviews conducted with the participants‚ it was established that job satisfaction was positively related with work productivity. Work motivation and
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An Overview of Customer Satisfaction Models Willard Hom‚ M.B.A. Interim Director of Research Policy‚ Planning & External Affairs Division Chancellor’s Office‚ California Community Colleges Abstract The concept of customer satisfaction has attracted much attention in recent years. Organizations that try to analyze this concept should begin with an understanding of various customer satisfaction models. Such models clarify various theories about customer satisfaction‚ making research and analysis
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Abraham Maslow was a man who has a tremendous influence on early childhood education. Maslow’s theory was about achieving self-actualization with the satisfaction of human needs. According to Maslow’s theory basic needs have to be satisfied before any other higher level needs can be satisfied. “Abraham Maslow proposed what has become an almost definitive model of self-actualization with his theory of hierarchy of needs.” (Hanley‚ Abell‚ 2002). The hierarchy consists of five different levels
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THE EFFECT OF LEADERSHIP STYLE ON EMPLOYEE SATISFACTION AND PERFORMANCE OF BANK EMPLOYEES IN BANGKOK Rochelle Joy Belonio1 Abstract: This paper aims to determine the effect of leadership styles on employee job satisfaction and the effect of employee job satisfaction on employee job performance. A survey was conducted by administering questionnaires to 400 respondents in the banking sector in Bangkok. The results show that most of the bank employees‚ most of them females between 20 and 39 years old
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such as organizational commitment (Farkas & Tetrick‚ 1999) and job involvement (Babnik‚ 2010)‚ which are necessary in present times‚ where all firms are looking for competitive advantage and especially through their people (Galanou‚ & Dimitris‚ 2010). One of the most often cited definitions on job satisfaction is the one given by Spector (1979) according to whom job satisfaction has to do with the way how people feel about their job and its various aspects. It has to do with positive employee attitudes
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Queueing theory is the mathematical study of waiting lines‚ or queues.[1] In queueing theory a model is constructed so that queue lengths and waiting times can be predicted.[1] Queueing theory started with research by Agner Krarup Erlang when he created models to describe the Copenhagen telephone exchange.[1] The ideas have since seen applications includingtelecommunications‚[2] traffic engineering‚ computing[3] and the design of factories‚ shops‚ offices and hospitals.[4] Contents [hide]
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that this chapter has covered all of the relevant issues and concepts within the research methodology in relation to this research project- an investigation and analysis of the 3.2 Theoretical Framework According to Soeprihanto‚ John. (1988) Job satisfaction is a complex
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Operations Management | Research Paper | Job Enrichment and Job Rotation | Submitted by Brian King 12/6/2012 | Abstract The purpose of this paper is to examine job enrichment and job rotation - how these programs can motivate employees to do their jobs better and the ways that managers use job enrichment and rotation to motivate employees. In it I will examine how employee job satisfaction is affected by job enrichment and job rotation‚ the benefits and disadvantages of both for
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