Job Satisfaction Mba Thesis Chapter 2 - Literature Review
Paaryveanthan Vellasamy (100227571)
CHAPTER 2
LITERATURE REVIEW
2.1
Introduction
“Job satisfaction does not seem to reduce absence, turnover and perhaps accident rates”. -Robert L. Kahn “Job satisfaction is a general attitude towards one’s job: the difference between the amount of reward workers receive and the amount they believe they should receive.” -P. Robbins Job satisfaction defines as “The amount of over all positive affect (or feeling) that individuals have toward their jobs.” -Hugh J. Arnold and Daniel C. Feldman “Job satisfaction is the amount of pleasure or contentment associated with a job. If you like your job intensely, you will experience high job satisfaction. If you dislike your job intensely, you will experience job dissatisfaction.” -Andrew J DuBrins,
~ 12 ~
Paaryveanthan Vellasamy (100227571) Job satisfaction is not the same as motivation. It is more if an attitude, an internal state of the person concerned. It could, for example, be associated with a personal feeling of achievement. Job satisfaction is an individual’s emotional reaction to the job itself. It is his attitude towards his job (Donely, Ivan Cevhic, Gibson, 1989).
2.2
Independent Variables of Job Satifaction
According to Soeprihanto, John. (1988) Job satisfaction is a complex concept and difficult to measure objectively. The level of job satisfaction is affected by a wide range of variables relating to individual factors, social factors, organizational factors, environmental factors and leadership factors as shown below:-
Individual Factors Personality Education Gender Age Marital Status and No. of Dependents Tenure Emotions Genetics
Social Factors Relationship with Co-workers Psychological
Organizational Factors Pay Company Policies Nature of Work Supervision Recognition and Rewards ~ 13 ~
Paaryveanthan Vellasamy (100227571) Environmental Factors Working Conditions Communication Overload and Communication Underload
CHAPTER 2
LITERATURE REVIEW
2.1
Introduction
“Job satisfaction does not seem to reduce absence, turnover and perhaps accident rates”. -Robert L. Kahn “Job satisfaction is a general attitude towards one’s job: the difference between the amount of reward workers receive and the amount they believe they should receive.” -P. Robbins Job satisfaction defines as “The amount of over all positive affect (or feeling) that individuals have toward their jobs.” -Hugh J. Arnold and Daniel C. Feldman “Job satisfaction is the amount of pleasure or contentment associated with a job. If you like your job intensely, you will experience high job satisfaction. If you dislike your job intensely, you will experience job dissatisfaction.” -Andrew J DuBrins,
~ 12 ~
Paaryveanthan Vellasamy (100227571) Job satisfaction is not the same as motivation. It is more if an attitude, an internal state of the person concerned. It could, for example, be associated with a personal feeling of achievement. Job satisfaction is an individual’s emotional reaction to the job itself. It is his attitude towards his job (Donely, Ivan Cevhic, Gibson, 1989).
2.2
Independent Variables of Job Satifaction
According to Soeprihanto, John. (1988) Job satisfaction is a complex concept and difficult to measure objectively. The level of job satisfaction is affected by a wide range of variables relating to individual factors, social factors, organizational factors, environmental factors and leadership factors as shown below:-
Individual Factors Personality Education Gender Age Marital Status and No. of Dependents Tenure Emotions Genetics
Social Factors Relationship with Co-workers Psychological
Organizational Factors Pay Company Policies Nature of Work Supervision Recognition and Rewards ~ 13 ~
Paaryveanthan Vellasamy (100227571) Environmental Factors Working Conditions Communication Overload and Communication Underload