Pia George NVQ Health and Social Care Unit 2: Engage in Personal Development in Health and Social Care Settings 1.1 & 1.2 My job requires that I am personally responsible to uphold the statement of values in all areas of my work. I have to provide emotional and educational support and demonstrate a caring attitude towards others which is based on respect dignity and equality. I plan organise and implement activities within my service‚ following risk assessments. I‚ as with any member of
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Engage in personal development in health‚ social care or children’s and young peoples setting (SHC 32) 1.Understand what is required for competence in own work role 1.1 Describe the duties and responsibilities of own work role. In my current role as a senior care assistant it’s my duty to maintain standards of care within the organisation by following guidelines set out from the organisations that inspect and govern the home. As a senior/shift leader it is my duty to ensure that staff
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Assignment 201 Principles of communication in adult social care settings Assignments Task A – Short Answer Questions Ai Describe two methods of verbal communication other than one-to-one conversation. -E-mail and texts Aii Describe two methods of non-verbal communication. -Body language and facial expression. Aiii Identify five different reasons why people communicate. -To share ideas‚ express feelings‚ express needs‚ give and receive information‚ to share opinions. Aiv Give two
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Unit 201 Introduction to communication in health‚ social care or children’s and young people’s settings. Outcome 1 - Understanding ways communication is important in the work setting. 1) Identify different reasons why people communicate 2) Explain how effective communication affects all aspects of own work 3) Explain why it is important to observe an individuals reaction when communicating with them Outcome 2 – Be able to meet the communication and language needs‚ wishes
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Unit 201 1.1 Identify different reasons why people communicate. The reason we communicate is in order to maintain relationships with others‚ to give and receive information and instructions‚ to understand and be understood‚ to share opinions‚ knowledge‚ feelings‚ emotions‚ to get through day to day life‚ give encouragement and show others they are valued. Communication is also essential when It comes to communicating with the service user‚ their families and our colleagues. 1.2 Explain how effective
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Assignment 304 – Principles for implementing duty of care in health‚ social care or children’s and young people settings. Task C Ci) Organisational requirements for dealing with complaints The setting should have Concerns and Complaints Policy in place. The main aim of it is to ensure that complaints procedure is properly and effectively implemented and that service users feel confident that their complaints and worries are listened to and acted upon promptly and fairly. When dealing
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of clients. It is a basic requirement of my job role to communicate with individuals and their families‚ other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual‚ thereby keeping other staff informed and aware of current situations
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Moreover‚ the Citizen Advice Bureau also helps the service users who wish to make the complaints against the care providers. It also provides advocacy services to the service users who wish to complain. If we have complaint against the individual practitioners then‚ we can make a formal complaint to their respective regulatory body. For instance‚ the regulatory body for nurses and midwives is Nursing and Midwifery council (NMC) and for the doctors is General Medical Council (GMC). If the complaints
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adult social care setting between: a) Colleagues and other professionals To understand the needs of clients using their services. To gain knowledge of a persons situation. To help the person be more comfortable. b) Individuals using the service and their carers To understand the individuals emotions‚ while being cared for. Therefore enabling the carer to provide person centred care to the
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Understand how duty of care contributes to safe practice. 1. Explain what it means to have a duty of care in own work role. It is very important as we are responsible for all the members while they are attending the project and it would not be professional if any of them were to come to any harm. 2. Explain how duty of care contributes to the safeguarding of protection of individuals. Duty of care is a requirement to exercise a reasonable degree of attention and caution to avoid negligence
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