influencing customers’ loyalty in Namibian banking sector A research proposal submitted to the faculty of Economics and Management sciences in partial fulfilment for the Bachelor of Business Administration Degree By CARLOS NDESHY Student Number: 201034567 March 2014 Table of content Abstract Introduction Problem statement Overview Research objectives Research questions Key literature Research design and methods Reference list
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Performance at a glance Summary Financial performance Profitability Cost Shareholders’ returns 01 03 05 05 09 10 Chapter 4: Financial position Balance sheet Asset quality Capital adequacy 15 15 19 23 Chapter 5: Sector commentary Focus on retail banking Financial Inclusion remain a top priority Making the best use of technology 25 25 27 28 Chapter 6: Regulation Regulations:
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expectations in banking sector. Abstract This research explores the relationships between service quality‚ customer involvement and customer satisfaction in the highly competitive banking sector. The study sought to identify the most important attributes in bank settings‚ which may be used to review characteristics of the banks as experienced by customers. The main aim is to find out customer service quality performed by banks at present and expectations of customers from the banking service. From
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the Vietnamese Banking Sector with special reference to Corporate Governance DISSERTATION Of the University of St. Gallen‚ Graduate School of Business Administration‚ Economics‚ Law and Social Sciences (HSG) to obtain the title of Doctor Oeconomiae submitted by Bao Toan Tran from St. Gallen Approved on the application of Prof. Dr. Martin Hilb and Prof. Dr. Rudolf Grünig Dissertation no. 3412 Hoa Sen Design - Saigon‚ 2008 Analysis of the Vietnamese Banking Sector with special reference
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Journal of Money‚ Investment and Banking ISSN 1450-288X Issue 22 (2011) © EuroJournals Publishing‚ Inc. 2011 http://www.eurojournals.com/JMIB.htm The Performance Analysis of Islamic and Conventional Banks: The Pakistan’s Perspective Mian Muhammad Ashraf M. Phil Scholar‚ Superior University of Lahore E-mail: Ashraf.iub@gmail.com Tel: 0092-300-7808066 Zia-ur-Rehman Lecturer‚ Hailey College of Commerce University of the Punjab‚ Lahore E-mail: Ziaurrehman_hailey@hotmail.com Abstract The intent of
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Domain “Banking System " keeps the day by day tally record as a complete banking. It can keep the information of Account type‚ account opening form‚ Deposit‚ Withdrowal‚ and Searching t he transaction‚ Transaction report‚ Individual account opening form‚ Group Account. The exciting part of this project is; it displays Transaction reports‚ Statistical Summary o f Account type and Interest Information. SYNOPSIS “Banking System " keeps the day by day tally record as a comp lete banking. It can
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Management A Review of Training Methods at Capital One Corporation(choose ur company) Summary Introduction The Training Manager(responsible for delivering training)- talk about training manager and his responsibilities Mode of Training Delivery at Capital One Corporation-1. talk about how training could be delivered to meet the needs of workers 2. Talk about the type of delivering method you think will help the organisation‚ either instructor – led method or self- placed method and state why u
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world. The ongoing recession has left its impact on the IT industry we have discussed this in our project. The IT sector was always stressful and the recession has left it more so with overseas IT workers returning home for employment. Though recession has not affected the Indian economy the way it has other countries like USA & UK it has left its imprint. It does remain a sector with tremendous opportunities and many young guns seeking it. We have included various case studies on the same to
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2231-4288 JOURNAL ON BANKING FINANCIAL SERVICES & INSURANCE RESEARCH Internationally Indexed & Listed Referred e-Journal A CAMEL MODEL ANALYSIS OF PUBLIC & PRIVATE SECTOR BANKS IN INDIA K. V. N. PRASAD*; G. RAVINDER**; DR. D. MAHESHWARA REDDY** *Assistant Professor‚ ITM Business School‚ Warangal‚ Andhra Pradesh‚ India. **Lecturer‚ ITM Business School‚ Warangal‚ Andhra Pradesh‚ India. ***Assistant Professor‚ ITM Business School‚ Warangal‚ Andhra Pradesh‚ India. ABSTRACT Banking sector is one of the
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NIGERIAN BANKING SECTOR AND ITS DEVELOPMENT IN RECENT TIMES JOYCE AKPATA TABLE OF CONTENTS 1. INTRODUCTION 2. CHARCTERISTICS OF THE NIGERIAN BANKING SECTOR 2.1. Size 2.2. Supervision and Regulation 2.3. Corporate Governance 3. RECENT DEVELOPMENTS IN THE NIGERIAN BANKING INDUSTRY 4. GLOBAL INFLUENCES ON THE NIGERIAN BANKING SECTOR 4.1. Global Recession 4.2. ICT and electronic banking 4.3. Globalisation 4.3. The perceived role of IMF/ World Bank 5. THE EFFECT OF THE BANKING SECTOR ON
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