effective communication skills‚ they will need to be aware of the use of communication theories. A wide range of communication theories are available in order to give support towards effective communication between personnel and the service users. Argyle is one of the theorists who studied the topic of effective communication within this particular setting. He produced theories on human communication and also interpersonal interaction. He looked at various aspects of verbal and nonverbal communication
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P1: Explain the role of effective communication and interpersonal interaction in a health and social care context. P2: Discuss the theories of communication M1: Assess the role of effective communication and interpersonal interaction in health and social care with a reference to the theories of communication (Argyle and Tuckman’s theories) M2: Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. Effective
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Theories of the communication cycle and group formation Michael Argyle (1972) – The communication Cycle Argyle believed that interpersonal communication was like learning to drive‚ a skill that could be developed. It involves building an understanding of listening‚ observing and reflecting on what another person may try to communicate. The communication cycle could be: Ideas occur – You have an Idea to communicate. Message coded –You consider the options of communicating your idea and put your
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communicate they need to check that their ideas have been understood. Good communication involves the process of checking understanding‚ using reflective or active listening. Michael Argyle argued that interpersonal communication was a skill that could be learned and developed in much the same way as learning to drive a car. Argyle emphasised the importance of feedback in skilled activities. When you drive a car you have to change your behaviour depending on what is happening on the road. Driving involves
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uk/building_capability/technology_and_product_innovation/text_messaging.html. Last accessed 11th Oct 2012. Donal‚ P. (2010). N/A. Available: http://donaldepaor.com/2010/07/. Last accessed 16th Oct 2012. Tuckman‚ B.W. (1965) ‘Developmental sequences in small groups’‚ Psychological Bulletin‚ 63‚ 384–99 Argyle‚ M
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explain the effective communication and interpersonal interaction in the health and social care and also the verbal and non-verbal communication and verbal communication. I am also going to out-line the history of argyle and the Tuckman and use it to access the baby (P) history using the Tuckman cycle. Communication is important because it’s a way of transferring information to another person or a group of people. Communication plays an important part in the health and social care settings. There
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Effective Communication (P1)Effective communication is a key interpersonal skill‚ and many jobs actually require good communication because of the sector of work it is in. For example working in a health and social care environment will most definitely require you to have strong communication skills‚ because you’re not just dealing with yourself and/or immediate work colleagues; you are made to deal with a whole variety of people of different ages and backgrounds that will be seeking your help or
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P2 Theories of communication -The communication cycle Effective communication involves a two-way process in which each person tries to understand the viewpoint of the other person." According to Argyle‚ skilled interpersonal interaction (social skills) involves a cycle in which you have to translate or ’decode’ what other people are communicating and constantly adapt your own. Communication is a cycle because when two people communicate they need to check that their ideas have been understood"
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weakness of the communication cycle? ) Argyle (1972) So 4. Message is received (message) how can Argyle’s theory be applied to a care setting? Forming care worker (sender) comes up with a sentence (encodes) to say‚ “Julia‚ how have you been since the last time I saw you?”” (message) The individual using the care service(receiver) will listen to what has just been said. The brain will then receive the message (decode) and try to make sense of it. Tuckman(1972) Storming A Norming
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communicate and interpersonally interact within health and social care using Argyle’s communication cycle. The communication cycle is arranged into 5 stages‚ Argyle(1972) believed that communicating interpersonally was a skill that could be developed‚ much similar to learning to drive. In the first stage of the communication cycle Argyle states that ideas occur. An example of this stage of the cycle would be a doctor recalling the information they wish to communicate to a patient who suffers from
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