Communication is really important in the health and social care environment in this assignment, I’m going to reflect and explain the effective communication and interpersonal interaction in the health and social care and also the verbal and non-verbal communication and verbal communication. I am also going to out-line the history of argyle and the Tuckman and use it to access the baby (P) history using the Tuckman cycle.
Communication is important because it’s a way of transferring information to another person or a group of people. Communication plays an important part in the health and social care settings. There are many different ways to communicate; there is either communicating verbally or none verbally.
One to one communication is the interaction between two people; other types of one-to-one communication could be email or instant messaging. Examples of one-to-one communication in health care could be a patient talking to his/her doctor, a doctor talking to a patient's family and a doctor breaking sensitive news to a patient.
Group communication is getting a small group together who share the t same subject to talk about. Usually group interactions work when the group is small as the leader can talk better then working with a larger group.
Formal communication requires appropriate verbal and non-verbal skills. Examples of formal communication are; a formal letter or email. Formal communication is present everywhere in health and social care, for example, explaining procedures such as surgical operations and negotiating with others during a case conference to discuss care plans.
Informal communication is the interaction between two or more people. An example of this in a health and social care setting is greeting relatives and introducing yourself to relatives and short conversation while giving practical assistance to people such as helping them to move.
In basic terms oral communication is the spoken interaction