Skills Audit: Skills- Interpersonal Skills- I have been working In the food and Hospitality industry for past two years. Working with Colleagues and Customers is an important part of the job. Customer relations and interpersonal skills are the two most important skills that a person working in that industry will need to know about. Customer relations techniques include a number of skills‚ such as effective verbal and non-verbal communication‚ ability to ask relative questions‚ to be attentive‚ problem-solving
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Employability Skills * Experience in the job - if they already have experience they have a better advantage as they don’t need training and they have the knowledge they need to complete the job. For example - if applying to be an administrative assistant experience is preferred as you Employability Skills * Experience in the job - if they already have experience they have a better advantage as they don’t need training and they have the knowledge they need to complete the job. For example -
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UNIT 6: DEMONSTRATE AND UNDERSTANDING OF PRODUCT POSITIONING INTRODUCTION =product offering at heart of marketing effort =starting point of marketing mix = example =good product can result in good marketing mix 1. WHAT IS A PRODUCT =any favourable or unfavourable thing in exchange for money =can be tangible‚ a service‚ or an idea (examples ?) =marketing process for each is the same 2. PRODUCT LEVELS =5 levels = each level adds more customer value =constitutes the customer value
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Unit 16 – P5‚ M3 & D2 Aamin Saqib P5 - Explain how employee performance is measured M3 - Explain how the results of employee performance measurement help employee development D2 - Assess the importance of measuring and managing employee performance at work In this assignment I will be explaining how employee performance within my chosen business‚ Tesco‚ is measured and how the results can help with the development of the staff‚ as well as assessing how the importance of measuring
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EMPLOYABILITY SKILLS What are employability skills? Employability skills are non-technical or generic skills‚ such as communication‚ team work and problem solving‚ which contribute to your ability to be an effective and successful participant in the workplace. They are sometimes referred to as key‚ core‚ life‚ essential‚ or soft skills. Unlike many technical skills‚ employability skills are transferable between jobs. Given the value employers place on workplace experience‚ entry-level positions
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handle the soft skills side of business - influencing - Communication - Team management - delegating - appraising - presenting - motivating is now recognized as key to making businesses more profitable and better places to work. A person’s soft skill is an important part of their individual contribution to the success of an organization. Particularly those organizations dealing with customers face-to-face are generally more successful‚ if they train their staff to use these skills. Screening
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Unit 11- Safeguarding Adults and promoting independence P4- Outline key legislations and regulations which govern safeguarding adults work P5- Outline working strategies and procedures used in health and social care to reduce the risk of abuse Legislations and regulations are essential to have and follow in the working environment‚ it ensures safe practice for the workers and safety‚ protection and stability to people that are in their care. Legislations The Safeguarding Vulnerable Groups
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P5 Explain the strategies and methods that can be used to support children/ young people and their families where abuse is suspected or confirmed. M3 Assess strategies and methods used to minimize the harm to children‚ young people and their families where abuse is confirmed. Case study: Paul is 10 years old. His teachers that he might be suffering from abuse at home have reported it to the Local authority. He will be starting secondary school in a month’s time. The local authority is due to put
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There can either be an upturn or a downturn. Downturn – The output will fall and businesses will then have to loss members of staff due to the decrease in sales. The economy will then go through a recession. Upturn – The output will increase and business will then be able to hire more members of staff. The economy will then go through economic growth. Factors of the economic cycle – Levels of employment‚ interest rates‚ overall consumer spending and Gross domestic product (GDP) all factors of the
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P5 - How society is affected by social responses to UK Government policies on the Public Services Name of Response Description of response An example this response to policy and the Public Service involvement Sit-ins A form of protest which people will occupy a place and then refusing to leave until their demands are met. An example of this would be the sit-ins that took place in the universities in 2012 about tuition fees rising. The students took camp in buildings inside the university
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