CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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ORGANIZATIONAL MANAGEMENT AND OPERATIONS PAPER Juan Malfavon CJA/484 v2 July 13‚ 2012 Gregory Baugh * Criminal Justice Trends Paper * The Policing component is only one part of the criminal justice system (triad of justice) that includes Policing‚ Courts‚ and Corrections‚ and it is the primary tier that generates criminal arrests‚ prosecutions‚ restraints‚ criminal activity‚ and protects the peace. * This paper will review the policing function of the criminal justice system
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When marketing‚ engineering‚ and operations simultaneously develop a process (cross -functional integration)‚ this approach is known as __________ ________________. A) sequential process B) traditional approach C) concurrent engineering D) both A and B E) none of the above Feedback: C is the correct answer. Unlike the traditional serial or sequential approach‚ concurrent engineering uses cross-functional integration for concurrent development of a product
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time of 4 days and is due in 10 days. Job D has a processing time of 3 days and is due in 7 days. Job E has a processing time of 5 days and is due in 12 days. Using the first-come-first-served priority rule‚ what is the number of late (tardy) jobs? Answer 0 (zero) 1 2 3 4 5 points Question 2 A single machine work center has five jobs assigned to it. They are labeled‚ in the order of their arrival in the shop‚ as jobs A‚ B‚ C‚ D and E. The work center may work on only
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improve product flow. Smooth the flow-> pull system-Kanban: Kanban means “sign” or “instruction card” in Japanese; the authority to produce or supply additional parts come from downstream operations; -small lots: Require less space and capital investment‚ Move processes (work stations) closer together‚ make quality problems easier to detect-quick setups-uniform production‚ and continuously improve-> quality at the source-total productive
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reengineering customer service. It looks at operations management as a source for gaining a competitive advantage and overcoming potential problems experienced within and organisation or workplace. The questions to be reviewed are as follows: Jeans Therapy - Levi’s factory worker are assigned to teams‚ and morale takes a hit: 1. What went wrong with Levi’s move to teams in their plants?; 2. What could Levi’s have done differently to avert the problems?; 3. Devise a team incentive plan that you
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Chapter 1 Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing
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OPERATION MANAGEMENT Operation management is concerned with the bunch of activities that design and produces goods or services by the input-transformation-output process. (Slack 2001) Operation management can also be defined as the process of transforming different resources or inputs (labour‚ capital‚ machinery‚ land and buildings‚ materials and information) that are used in the operational activities of an organisation to the output (value added product and services)for the customers in a controlled
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asked could be why not simple buy a mill in Scotland. The answer
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12 years; he was replaced by Jose Luis Durant who is of German-Spanish descent. Although the global expansion is cited by some as success‚ it may be even a big mistake. It withdrew from Japan and sold 29 hypermarkets in Mexico. Carrefour also had problems competing with Tesco in Slovakia and the Czech Republic. In Germany‚ the company faced tough competition from Aldi and Lidle‚ two successful discounters. On the other hand‚ it bought stores in Poland‚ Italy‚ Turkey‚ and opened new stores in China
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