Click to Print This Page Using job satisfaction and pride as internal-marketing tools. (Human Resources). By Dennis B. Arnett & Debra A. Laverie & Charlie McLane Cornell Hotel & Restaurant Administration Quarterly | April‚ 2002 Cornell Hotel & Restaurant Administration QuarterlyCornell Hotel & Restaurant Administration QuarterlyCornell UniversityTradeMagazine/JournalBusinessTravel industryCOPYRIGHT 2002 Cornell University0010-8804Copyright 2002‚ Gale Group. All rights reserved.200204012002April432Arnett
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WOMEN‚ QUALITY OF WORKLIFE AND JOB SATISFACTION: THE INTERRELATIONSHIP Ms. Harmeet Kaur Abstract This paper would highlight the various values‚ attitudes & beliefs of women regarding job anxiety in their formal work organizations & particularly balancing their work & personal life. The paper will also focus on factors affecting quality of work life and job satisfaction among females in present business scenario. More stress would be given to issues related to women and growth in present
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analyse the relationship between companies and their stakeholders and to determine whether or not good relationships with stakeholders lead to benefits‚ therefore possibly leading to significant cost savings. Benefits of good relationships with stakeholders: Positive relationships with stakeholders lead to several benefits for a company‚ in many aspects of the work place. Some of these benefits include: * Conflict resolution If positive relationships are maintained between management and
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Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study is to explore
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Supportive Human Resource Practices of hourly (non-exempt) retail HR employees may be related to low employee satisfaction and loyalty. The inferences of this study for HR practice leaders and their organizations are significant because a lack of perceived organizational support‚ may lead to poor employee satisfaction and loyalty‚ thereby adding costly affects of negative employee morale and turnover. Employee turnover represents a practical problem to an organization in terms of loss of talent and additional
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Differences Between Employees and Independent Contractors (Source: IRS) By way of providing more clarity to this topic‚ following is the 20 factor test as presented by R. C. Chip Goldsberry‚ Assistant Director of Personnel Services for Compensation and Information Systems at Purdue University‚ in the August‚ 1992 edition of the NACUBO Business Officer‚ a journal published by the National Association of College and University Business Officers (NACUBO): 1. an employee is required to comply with instructions
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One of the most important HR practices that support the company performance is managing employee relations. It is rightly said that the success and failure of an organization is directly proportional to the relationship shared among the employees. In particular‚ the increased growth of workforce diversity has led to a need for continuous changes in HR practices and policies. Therefore‚ managing human relations has become the most difficult challenge that the HR professionals are facing today.
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contribution. One of the things that should be the primary concern of the company is the job satisfaction of their employees‚ because the employees in the work they do not feel comfortable‚ under-appreciated‚ can not develop all their potential‚ then automatically the employee unable to focus and concentrate fully on the job . Employee job satisfaction by Hariadja (2002) it can be seen that "the job is not just doing a job‚ but also related to other aspects such as interacting with co-workers‚ superiors
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does so‚ it will amount to sanctioning of overdraft without prior arrangement‚ and later on‚ the customer can claim it as precedent and compel the banker to pay cheque in the absence of sufficient balance. His position is very precarious and is in between the devil and the deep sea. PRECAUTIONS BEFORE HONORING A CHEQUE In order to safeguard his position‚ the paying banker has to observe the following precautions before honouring a cheque. Presentation of The Cheque (a) Type of the cheque: Before
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ANALYSIS OF SERVICE QUALITY AND CUSTOMER SATISFACTION‚ AND ITS INFLUENCE ON CUSTOMER LOYALTY. (Passengers Survey of Domestic Full Service Airlines Company “Garuda Indonesia” in Indonesia) Mohamad Rizan Management Department of Economics Faculty‚ State University of Jakarta‚ Indonesia dr_rizan@yahoo.com ABSTRACT The aims of research are : 1) Analyzing service quality‚ customer satisfaction and loyalty of full service airlines company (Garuda Indonesia) in Indonesia‚ and 2) Testing
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