maxPart 1 COMPANY PROFILE MAX’S RESTAURANT Max’s Restaurant Main office: Max’s Restaurant Marketing 11th Floor‚ EcoPlaza Building‚ Pasong Tamo Ext.‚ Makati‚ Philippines‚ 1231 Phone:dial 7-9000 for Max’s Delivery (Metro Manila Philippines only) Be part of the Max’s Online community by reaching them through the following: Order & Pay Online: www.maxschicken.com Email customercare@maxschicken.com.ph http://twitter.com/maxsrestaurant http://www.facebook.com/maxsrestaurant
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MSc International Hospitality Management RESTAURANTS CONTEXTULALISING HOSPITALITY AND TOURISM LECTURER: - DR. HADYN INGRAM SUBMITTED BY:- HASSAN ALI KHAN L0267KRKR1012 TABLE OF CONTENTS S.NO. CONTENTS PAGES 1.0 Introduction 03 2.0 Literature Review 04 2.1 The CHAMPS model 05 2.2 The RATER model 07 3.0 Analysis and Research findings 08 4.0 Weaknesses
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Memorandum A restaurant is a type of business that I would like to own after my graduation. My entire childhood was based on family restaurant‚ because my parents owned one. I liked the busy life style‚ and a place full of different people. I also liked challenges associated with it‚ and new ways of making the place better and more competitive. When I came to USA‚ I understood that this is what I want to do here‚ and I know that with some of my unique ideas I am able to create a successful
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Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort Vera Patrício (vera.l.patricio@seg-social.pt) Rogério Puga Leal (rpl@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal Zulema Lopes Pereira (zlp@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal SERVQUAL is the most popular instrument to ascertain service quality. However‚ some debate exists about its ability to characterize different service
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Restaurant Classifications When you go out to eat at different restaurants have you ever noticed each style of cuisine have distinct features about them? When you chose to dine at a Chinese restaurant you will always get a fortune cookie when you finish your meal and you have the option of eating with chopsticks. When dining at a Mexican restaurant you are always served tortilla chips to munch on before your actual meal and most of the time you don’t need silverware to eat. Last‚ but not
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Opening a restaurant takes time‚ patience and plenty of work. Deadlines must be met‚ and your efforts must be set towards meeting your budget and creative specifications. But with the right planning‚ getting everything done in a timely manner can be accomplished with minimum frustration. What should I know before opening a restaurant ? Since your first priorities will be to the building your business will be located in‚ and to the supplying of your restaurant‚ you need to work closely with your
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Introduction For restaurant operators‚ healthy dining has been a big focus for many years. Now “going green” and socially responsible marketing are key points of emphasis for restaurateurs and consumers alike. In a recent study published in USA Today‚ more than 30 percent of respondents said they “would be willing to sacrifice a percentage of their salary in order to work for an environmentally friendly company” (Brooks‚ 2009). Organic and sustainable product sales have more than doubled since 2000
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Running a restaurant can be one of the most stressful jobs as well as the most fun and rewarding jobs. If the manager is a good leader with excellent leadership skills and has great followers the restaurant will be rewarded. If not the restaurant will plummet in sales and no one will be pleased. While developing a business. staff is important to running a successful restaurant‚ it is also essential that management focus on its public relations as well as its sales and marketing strategies.
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Headquartered in Orlando‚ Fla.‚ Darden Restaurants is the world’s largest full-service restaurant company. Through subsidiaries‚ Darden owns and operates more than 1‚825 restaurants across North America‚ employing approximately 180‚000 employees and serving 400 million meals annually. HISTORY The company’s roots can be traced back to 1938 when 19-year-old Bill Darden opened a 25-seat luncheonette in Waycross‚ Ga.‚ named The Green Frog. The success of his first restaurant‚ and several more‚ ultimately
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crew is a perfect example of a team. It takes a combination of self driven employees and a strong manager to pull together a great crew. There are plenty positions and functions a crewmember of a restaurant could have. Three very important positions most people notice the crewmembers having at a restaurant are a manager‚ floor worker‚ or kitchen attendant. Waiters/waitresses‚ custodians‚ and busboys are all considered as the floor workers. The floor workers are usually men or women who seat‚ serve
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