5.1. The different reasons people communicate are: - To share; opinions‚ information‚ thoughts‚ knowledge‚ feelings‚ emotions‚ needs and wants. - To socialise‚ build and maintain relationships to satisfy our constant need to relate to others and have them relate to us. - To request or demand something. - To learn‚ teach and educate. - To persuade‚ argue and inform. - To compliment. - To experience. - To soothe others. - To gain attention. - To conduct business - For pleasure (film‚
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ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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Unit 5: Working in Partnership in Health and Social Care or Children and Young People’s Settings Unit code: M2c 1 Understand partnership working 1.1 Identify the features of effective partnership working The policy of person-centred care has become a mainstay of efforts to reform health care in the UK. Government policy is now built around this core concept‚ a major aspect of which is enabling individuals to participate in decision-making about their care at every level. By concentrating
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Health and safety in health and social care 1.1 ‘The legislation relating to general health and safety in social care work settings: The Management of Health and Safety at Work Regulations 1999 Reporting of Injury‚ Disease and Dangerous Occurrences Regulations 1995 (RIDDOR) The Health and Safety at Work Act 1974 (HASAWA) Food Safety Act 1990 Control of Substances Hazardous to Health Regulations (COSHH) 2002 Personal Protective Equipment at Work Regulations (PPE) 1992 Manual Handling Operations Regulations
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Teamworking In a care oriented environment‚ to achieve any worthwhile results‚ one must work as part of a team. Great practice is a fine thing but unless it is part of a communicative‚ dynamic team then it falls down as soon as the practitioner finishes their shift. As Adrian Ward in 1993 puts it “Teamwork should never be regarded as an optional extra in this sort of work‚ it is the heart of the matter.” Good teamwork starts with the organisational culture. In my place of work
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Introduction When promoting job satisfaction amongst social workers‚ management must question which key elements are important in helping to create and maintain job satisfaction? According to Weightman (2004) the more satisfied an employee is with his/her job‚ the less likely employees will leave their positions. The area of job satisfaction not only derives benefits to social workers‚ but it also allows for job satisfaction to be embedded in the values of an organization. When job satisfaction
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Task 2 –The needs of the client and the types of service that exist to meet their needs Matlock children’s centre is a health and social care and early years’ service that provides care and advice from clients aged 0-5 years of age who are both male and female and all seem to be the same race (white Caucasian). Usually around 10 children attend the different sessions available and the service for peeps two runs twice a week from 11am -1pm twice a week on Mondays and Wednesdays every two weeks
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characteristic or because people ‘think’ a person or group may have a protected characteristic. A protected characteristic is a particular quality a person or group possesses which is recognised by law as needing to be protected. There are many different types of discrimination which include: • Direct discrimination - this is treating someone less favourably to their face or in a way that the person being discriminated against knows about it. • Discrimination by association - this could be a family
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Manage health and social care practice outcomes for individuals 1. Understand the theory and principles that underpin based practice Explain outcome based practice In 1990 health care providers had just began to discover what appeared to be a very powerful tool for reducing variation in patient care practices - clinical paths. A clinical path includes descriptions of key events that‚ if performed by caregivers as described‚ are expected to produce the most desirable outcomes for patients
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save animals from dying and becoming our meals for dinner. Thesis statement: To understand Vegetarianism we would have to know what vegetarianism is‚ the benefits of being a vegetarian and the different types of vegetarians. Specific purpose: To inform my audience about the benefits and different types of vegetarianism. Body: I. What is Vegetarianism? A. The principle or practice of excluding all meat and fish‚ and sometimes‚ in the case of vegans‚ all animal products (such as eggs‚ cheese
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