AN EMPIRICAL ANALYSIS OF AFTER SALES SERVICE AND CUSTOMER SATISFACTION Abstract. In today’s ever changing competitive environment‚ business cannot survive unless they satisfy their customers. The delivery of after sales service by a company is critical in satisfying customer needs and perceptions. In order to have quality after sales service a proper delivery system has to be in place. This is an empirical study on after sales quality of Pakistan’s automotive battery manufacturer. The research measured
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Sales and planning operations Individual Contents Introduction....................................................................................................................................... 3 Introduction to the organization ..................................................................................................... 4 Task 2 ........................................................................................................................................... 4 2.1)
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Sales Presentation Our product is known as Sharon’s Lollies (lollipops). We have a variety of different lollipops all with their own multitude of flavors. Our prospecting methods are cold calling‚ direct mail‚ & using our business website. Sharon’s Lollies is the only lollipop manufacturing/distributing company in American Samoa. It is fairly new and very promising. This sales call is an initial sales call to try and start multiple business relationships with different retailers and wholesalers
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fabric; it can be done at any stage of the manufacturing of the fiber. The property of its color and fastness depends upon two factors: The Selection of proper dye and the Selection of the dyeing method. According to the textile material‚ the dyeing techniques are different for each kind‚ and so are the steps of getting it done properly. Coloration involves the use of capable dye stuffs of reacting and combining with the textile fiber molecule‚ usually when in water solution‚ and usually with other auxiliary
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They make profit by selling the products at prices higher than their purchase costs. Merchandising activities may include display techniques‚ free samples‚ on-the-spot demonstration‚ pricing‚ shelf talkers‚ special offers‚ and other point-of-sale methods. Most of the small scale businesses use manual inventory system where they write orders‚ deliveries‚ expenses‚ and sales per day‚ bad order‚ and details about the product and so many more‚ where in there is a lot of paper works‚ slow data processing
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Related Literature-Inventory System Inventory control systems maintain information about activities within firms that ensure the delivery of products to customers. The subsystems that perform these functions include sales‚ manufacturing‚ warehousing‚ ordering‚ and receiving. In different firms the activities associated with each of these areas may not be strictly contained within separate subsystems‚ but these functions must be performed in sequence in order to have a well-run inventory control
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development 7 2.4 Key account management 8 2.5 Sales team structure 8 3. Conclusion 9 4. Recommendations 10 4.1 Change the reward system 10 4.2 Set up the formal recruitment and selection process 11 4.3 Set up a standardized training 11 4.4 Restructure the sales team with the new role of KAM 13 4.5 Action Plan 15 4.6 Expected Outcomes 16 5. Limitations 17 6. Bibliography 18 7. Appendices 19 7.1 The recruitment process 19 7.2 Sales people calculation 19 Executive Summary
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Acer Aspire E5-573G Laptop Review Even if you’re buying a budget laptop‚ you still want to make sure you get the best bang for your buck. There have been quite a few affordable all-round laptops from almost every manufacturer. You have the Lenovo Z50-75‚ the HP Pavilion 15‚ the Dell Inspiron 15‚ and the Toshiba Satellite L50-B. Then there are the Acer Aspire E1 and E5 series models‚ affordable 15.6-inch all-rounders that have been giving good price to performance ratios for some years already
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Aspect of sales management that you are going to look at? |Why is this aspect important? Which questions are you going to ask? Priority of the aspect? | | |Customer analysis |This aspect represents the key success factor in assessing the business and setting the future goals | | |both in terms of customer planning and meeting the customer needs through organizing and reallocating | |
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QUESTION 1: What is the practical application of text mining? Text mining can be applied in different ways. In this section‚ I will discuss 4 ways in which text mining is used. A. Search Engines Text mining can be used to create suggestions or recommendations based on user input; the Google search engine is a good example of this. As per Figure 1.1 below‚ if a person were to type the word ‘Education’ in the search engine‚ Google would retrieve results containing the word ‘Education’ in the
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