"Service marketing gap analysis in restaurants" Essays and Research Papers

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    Perception Gaps With McDonalds McDonald’s‚ one of America’s favorite fast food brands‚ has very mixed reviews from its consumer base. As a result‚ several gaps in consumer perception of service vs management perception of service have developed. This starts with the initial experience at the register when the customer places their order. The average American expects quality service from food service establishments. This means that they expect to be treated with value and with respect. However‚

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    Health and Safety GAP Analysis 1. GAP Analysis and GANT chart. This was a good start and gave us something to aim for. We have made some progress but not enough. It didn’t really tackle the serious issues and had a poor starting point in the GAP analysis (should have been a risk assessment). Many initiatives have failed due to poor information flow and management commitment. 2. Management buy-in Not enough support from all Managers at all levels. “We are too busy” was a common phrase

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    Soup Restaurant Group Limited has been chosen to be our case study. Soup Restaurant Group Limited was listed in 2007. This company was incorporated during the early 1990s‚ as a private limited company. The company’s business can be divided into 2 key brands and business units: “Dian Xiao Er” and “Soup Restaurant”. Overall‚ the objective of the group is to offer customers with home-cooked style food in a comfortable restaurant quality setting. Hence both the Group’s Dian Xiao Er outlets and the

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    Services Marketing-A Blueprint For Success South University Online MBA 6001 Services Marketing-A Blueprint for Success The needs and economics of commercial airlines have empowered the evolutionary process of technology based services‚ which assist in providing better‚ faster and efficient service at reduced cost(Boshoff‚1997). Therefore‚ a dilemma may be presented which maximizes the interactions with customers‚ while concurrently providing services that promote and provide fiscal stability

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    Wasabi Restaurant

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    Contents Introduction 2 Description of the new venture 2 Product description 3 Market analysis and main rivals 3 Marketing strategies 4 Pricing 4 Advertising and other strategies 5 Sales analysis 5 Profitability 6 Conclusion 7 References 8 Appendixes 9 Appendix A 9 Introduction Every "entrepreneur‚ starting its activities should clearly understand the need for the future in the financial‚ material‚ labor and intellectual resources‚ their sources‚ and be able to accurately calculate the efficiency

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    Restaurant Business

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    CHAPTER I Introduction The restaurant business is a challenging but exciting venture. It can often prove to be extremely competitive since food as it’s the main product is one of the basic needs and people tend to allocate majority of their income for food. As mentioned‚ this business is a challenging one so those who want to engage into this kind of investment should be fully prepared to handle all the issues and problems that they will encounter in the operations of their business. When entrepreneurs

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    GAP V

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    EXECUTIVE SUMMURY From this thorough research which has been conducted in this paper‚ it can be seen that the marketing strategy implemented by Gap Inc. and Mango Clothing is pivotal to their excellent performance not just globally but specifically in Malaysia. Both Gap Inc and Mango Clothing have a lot in common despite the fact that while Gap is American‚ Mango Spanish. Beyond this‚ the world is drastically becoming a global village and this can be seen in the adoption of similar strategies by

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    Restaurant Business

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    Restaurant (Bar) Business Plan Description The Restaurant and Bar Business Plan is a comprehensive‚ formal business plan detailing the strategy for developing a full-service restaurant and bar. The venture would be expected to generate positive net earnings in the fifth month of the first year of operations. Positioned as a high-value dining experience‚ the restaurant caters to families‚ singles and business clientele. Document Information Written by expert MBA business plan writers‚ the Restaurant

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    Swot for Restaurant

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    Company Profile Name : Indofusion Restaurant Type of restaurant : Casual dining Company Location : 1 market st 2000 Sydney‚ CBD Size of operation : 525 sq‚ 300 seats Products and service : Indonesian Fusion food‚ service for lunch and dinner The foods are including entrée‚ main dishes‚ and dessert. For entrée we have a lot of entrée‚ it will be Indonesian original food or Indonesian food. For the main dishes we are combination for traditional food‚ Asian food‚ and western food. For dessert

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    Gap, Inc. Financial Analysis

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    The GAP‚ Inc. The Fiscal year Ended January 28‚ 2012 A. INTRODUCTION AND OVERVIEW 1. Financial Statements Included in the Annual Report 2.1. Consolidated Statements of Cash Flow 2. Major Competitors of the GAP‚ Inc. American Eagle Outfitters‚ Inc.‚ J. Crew Group‚ Inc.‚ and the TJX Companies‚ Inc. can be shown as the major competitors for the GAP‚ Inc. Based on the data given in annual reports of the companies‚ gross margin % for GAP‚ Inc. is 36%‚ while American Eagle Outfitters

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