ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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Moving and handling in health and social care These pages are for employers and employees in the health and social care sectors involved in moving and handling‚ particularly those who assess moving and handling needs and carry out handling activities. Moving and handling is a key part of the working day for most employees; from moving equipment‚ laundry‚ catering‚ supplies or waste to assisting residents in moving. Poor moving and handling practice can lead to: back pain and musculoskeletal
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Roles and Functions in the Health Care Industry There are four major functions of management in a health care setting. They are organizing‚ planning‚ controlling‚ and leading. Organizing‚ as one of the most important parts to leadership (Ekaterini‚ 2010)‚ is the process of handing over tasks‚ distributing resources‚ and assembling and coordinating the activities of both groups and individuals for implementing plans (Lombardi & Schermerhorn‚ 2007). Planning is the “process of setting performance
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IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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Standard 8 - Understanding health and safety in adult social care settings Standard purpose and aims This standard is aimed at those who are interested in‚ or new to‚ working in a social care setting. It introduces knowledge and understanding of areas of health and safety required to work in a social care setting. Main area Roles and responsibilities relating to health and safety in the work setting/situation Outcome: 1.1 Be aware of key legislation relating to health and safety in your work setting/situation
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duties and responsibilities of own job role. My job role it enable Service User’s to live independently‚ comfortably and securely as possible. To promote the opportunity for Service User’s to live in the community for as long as possible‚ by providing care and support to individuals and families. Please see below some examples: 1. To perform basic personal care tasks as outlined in the Clients care plan 2. To help prepare and cook meals if outlined in the care plan 3. To create and maintain good
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Unit 5: Working in Partnership in Health and Social Care or Children and Young People’s Settings Unit code: M2c 1 Understand partnership working 1.1 Identify the features of effective partnership working The policy of person-centred care has become a mainstay of efforts to reform health care in the UK. Government policy is now built around this core concept‚ a major aspect of which is enabling individuals to participate in decision-making about their care at every level. By concentrating
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Standard 6 Principles of safeguarding in health and social care Your N ame: Workplace: Start Date: Completion Date: Contents 1. Recognising signs of harm or abuse 2. Ways to reduce likelihood of abuse 3. Responding to suspected or disclosed ab use 4. National and local context of protection from harm and abuse 5. Questions CIS Assess ment Induction Work book – Six Page 2 of 21 Standard 6 Principles of safeguarding in health and social care 1. Recognising signs of harm or abuse
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complete care provided to an individual client or a collection of clients‚ based on the client’s health or concerns‚ necessities‚ and over all wellbeing. In addition‚ case management is a paradigm of supply of care that amalgamates patient and healthcare professional satisfaction and consideration of cost factors and affords a method of handling individuals’ whole health concerns. In order to utilize the case management approach‚ health care professionals can improve on client self-care‚ decrease
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Introduction to Communication in Health & Social Care or Children’s and Young People’s Settings Learning Outcomes 1.1 Understand why communication is important in the work setting Effective communication is needed to motivate people and build relationships in Health & Social Care setting. 1.2 Be able to meet the communication needs and language needs‚ wishes and preferences of individuals Asking whether they or relatives have a particular language need/communication need Reading reports and notes
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