"The impact of training and development on employees performance in the banking industry a case study of zenith bank plc" Essays and Research Papers

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    Retail Banking Industry

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    Contents 1. Introduction 2 2. Industry Analysis 3 2.1 Industry Background 3 2.2 PEST (EL) analysis 4 2.2.1 Political 4 2.2.2 Economic 5 2.2.3 Social-Cultural 8 2.2.4 Technological 10 2.2.5 Environmental 11 2.2.6 Legal 11 2.3 Summary of the PESTEL analysis 11 3. Porter’s Five Forces on retail banking industry. 12 3.1 Rivalry among Existing Companies 13 3.2 Entry barrier 14 3.3 Supplier power 16 3.4 Buyer power 17 3.5 Availability of Substitute products 19 3.6

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    Training for Improved Performance What is training? Training is “a planned effort by a company to help employees learn job-related knowledge‚ skills‚ and attitudes” (Brown‚ Stewart‚ 2011‚ p. 332). Training can also be described as “the process of developing the necessary skills to perform the present job” (Lussier‚ 2010‚ p. 507). The main objective a company has for training is to improve the effectiveness and productivity of the organization. Organizations will offer training to help employees

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    Training and Development

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    Training and Development Paper May 4‚ 2013 Training and Development Paper Education in health care can be vital to individuals’ seeking success in the health care industry. Today‚ most employers’ are requiring education for employment. Some positions such as; administrative assistant jobs‚ scheduling coordinators‚ and small management positions once did not require a level of education‚ now requires you to have a certain level of education and does not matter about experience. The more education

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    training and development

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    Training and Development Importance of Training: 1. Optimum Utilization of Human Resources 2. Development of Human Resources 3. Development of skills of employees 4. Productivity 5. Team spirit 6. Organization Culture 7. Organization Climate 8. 9. Quality 10. Healthy work environment 11. Health and Safety 12. Morale 13. Image 14. Profitability Training and Development aids in organizational development i.e. Organization gets more effective decision

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    DETERMINING TRAINING AND DEVELOPMENT AS AN EFFECTIVE TOOL FOR THE EFFICIENCY OF THE EMPLOYEES ON THE BANKING INDUSTRY A Thesis Presented to _____________ In Partial Fulfillment Of the requirements in ____________ By: Christine Corpuz October 15‚ 2014 CHAPTER I THE PROBLEM AND ITS BACKGROUND Introduction HSBC (Hong Kong and Shanghai Banking Corporation) was founded in 1865 to finance trade between Asia and the West‚ today HSBC is the world’s second

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    Training and development Training and development (T&D) is the heart of a ceaseless exertion intended to enhance representative competency and hierarchical execution (Mondy.R‚ 2005). Training can be characterized as the orderly procedure of changing the conduct and states of mind of individuals in a sure course to expand objective accomplishment inside of the association (Jerling‚ 1996). It is seen as a key segment of the association and is viewed as an imperative administration instrument used to

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    Training and Development

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    4.0 Training and Development Recognition of the importance of Human Resources has increased in recent years; this is a result of competition from overseas economies. In countries‚ for example Japan‚ Germany and Sweden‚ investment in employee development is higher than the UK. This has led to some organisations reviewing their policies on training‚ introducing continuous investment in their employees. The latest recession’s impact on business is the credit crunch and whether this will have an

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    Case Analysis: Bank of America: Mobile Banking Company Overview: Bank of America is the largest US bank founded in 1904‚ it has expanded through several acquisitions. By the end of 2009‚ Bank of America was the market leader serving 82% of the US population and over 53 million customers. They are positioned as number one in online and mobile banking. Their mobile banking services were launched in 2007 and have gained 4 million customers in less than three years. Acquisitions made by Bank of America

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    Banking Industry Meltdown

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    Banking Industry Meltdown: The Ethical and Financial Risks of Derivatives Steven Young Strayer University Dr. Mary Tranquillo Business Ethics: Ethical Decision Making and Cases November 29‚ 2012 Determine which moral philosophy (as discussed in chapter 6) is most applicable to an understanding of the banking industry meltdown Moral philosophy in business is hard to classify‚ especially in today’s economic times where there are government bailouts‚ loss of paying jobs‚ home foreclosures

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    Umqua Bank Case Study

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    within the framework of that organization.” (Christensen‚ 2006) In the case of Umpqua Bank‚ the organizational culture is so unique that both employees and customers embrace it. Umpqua is not just a bank‚ it’s a way of life and the experience you feel at this organization should surpass any banking experience you’ve had. In reviewing this case study‚ it’s interesting to see how culture is embraced at all levels of the banking experience. Since culture is the result of norms‚ values and common experiences

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