I. INTRODUCTION 1.1 JOB SATISFACTION Job satisfaction describes how content an individual is with his or her job. The happier people are within their job‚ the more satisfied they are said to be. Logic would dictate that the most satisfied (“happy”) workers should be the best performers and vice versa. This is called the "happy worker" hypothesis. However‚ this hypothesis is not well supported‚ as job satisfaction is not the same as motivation or aptitude‚ although they may
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To: Doug Martin Chief Operating Office The Wexner Medical Center at OSU Subject: The HR Function January 14‚ 2013 The Human Resource Function The Wexner Medical Center at the Ohio State University (WMCOSU) works diligently to uphold their mission of “improving people’s lives through innovation in research‚ education‚ and patient care” ("The ohio state‚" 2011). They believe in order to remain a viable healthcare organization they must uphold their mission and work to meet
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Customer loyalty and customer satisfaction Customer Loyalty can be difficult to define given the different views that are presented within the literature. Zithaml‚ Berry and Parasuraman (1996) determine that loyalty includes a customer’s intention to stay with an organisation and that loyalty includes four elements: repurchase intentions‚ recommending the service provider to other customers‚ less complaints and tolerance of price increases. Oliver‚ (1999) provides a different definition and
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FUNCTION I got an opportunity to interview Ms. Ranjani Srinivasan Manthri‚ Associate Manager Human Resources at Collabera‚ Bangalore. This is the set of questions and answers involved in our conversation. Q: What are the challenges faced by you‚ as a HR Manager? Ans: a) Providing the right support to the dynamic business b) Managing perceptions of employees c) At a ground level‚ managing the manager is a challenge in itself. Q: How do you overcome these challenges? Ans: Most of these challenges
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Certificate in HR Practice Assessment Title Developing yourself as an Effective Human Resources practitioner Introduction This report will demonstrate my understanding of the knowledge‚ skills and behaviour required to be an effective HR practitioner‚ knowing how to deliver timely and effective HR services to meet users needs. Reflecting on my own practice and development needs and maintaining a plan for my own personal development. The HR Profession
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performance‚ we found that most traditional HR metrics—such as employee turnover rate‚ average time to fill open positions‚ and total hours of training provided—don’t predict organizational performance. (One important exception is training expenditure per employee‚ as we described in our Forethought article “How’s Your Return on People?” HBR March 2004.) After selecting the HCM best practices that had been previously identified in organizational-development‚ HR‚ and economics
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1. INTRO 2. WHY AMONG TOP 10 ? 3. WHY 2ND ? 4. Hr policies 5. Unique features 6. Conclusion Hr policies : 1. Maternity leave “My aim is that every employee at Intel Israel can honestly say: I believe in the company‚ I belong to the Intel team and I matter to the company and its success” said Nirit . Good example is the “Gradual Return from MLOA” program. It all started when we noticed women working in our manufacturing operation were not returning to their jobs
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provided for unit 4DEP (HR) is my own. Signed: Date: Print Name: ACTIVITY 1 THE CIPD HR PROFESSION MAP The CIPD HR Profession Map sets out what HR Profession need to know‚ do and deliver at all stages in their careers. The Map covers 10 professional areas‚ 8 behaviours and 4 Bands of competencies and transitions‚ from Band 1 for the start of HR career through to band for the most senior leaders. ‘It has been designed to be relevant and applicable to HR Professionals operating
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| Weaknesses | 1. Brand name valued at $7.5 billion 2. Product customization 3. Environmental record 4. Competency in mergers and acquisitions 5. Direct selling business model | 1. Commodity (computer hardware) products 2. Poor customer services 3. Low investments in R&D 4. Weak patents portfolio 5. Too few retail locations 6. Low differentiation | | Opportunities | Threats | 1. Expand services and enterprise solutions businesses 2. Obtain more patents through
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Suppose you were assigned to write job descriptions for a shirt factory in British Columbia employing mostly Chinese immigrants who spoke little or no English. What methods would you use to collect job analysis data? Answer: When choosing a method‚ HR managers should consider time‚ cost and human efforts included in conducting the process. Taking these criteria into consideration‚ I would use the Observation Method. As a job analyst I would observe the employees and record all their performed and
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