1. Customer Service Encounter 1.1 Service Encounter I went to an OPPO outlet to get several phone covers of different phone models. When I entered the store‚ I was approached immediately by a staff with a smile. She inquired if I needed help with anything. I told her the models of the phone covers I need while maintaining eye contact with me. She then took the covers and passed it to me promptly. I went home after the purchase and realised I got the wrong phone case of one phone model. I went back
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Unit 2 Assignment 2: Procedure Guide on Access Control I. Access Control Procedure a. If a system does not support the minimum structure and complexity as detailed in the aforementioned guidelines‚ one of the following procedures must be implemented: i. The password assigned must be adequately complex to insure that it is not easily guessed and the complexity of the chosen alternative must be defined and documented. ii. The legacy system must be upgraded to support the requirements of this
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Unit 2 Myths and Narratives: The Origin of the Humanities One thing I remember from when I was young‚ is Two little dicky birds sitting on a wall One called Peter‚ one called Paul‚ Fly away Peter‚ fly away Paul‚ Come back Peter‚ come back Paul. Two little caterpillars sitting on a leaf‚ One called Brian‚ one called Keith‚ Two little butterflies flying through the air One called Brenda‚ one called Blair. There actually is a distinction between reading a article and telling a story. Most mature
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Why quality customer service is more important in banking industry? Behaylu W.Deneke Most‚ if not all‚ private commercial banks in Ethiopia use almost the same marketing approaches to attract customers. They develop the traditional banking products and open branches everywhere then promote their branch and Products aggressively on the traditional channel. Before going to the detail let me differentiate between bank product and bank services. The bank products are deposit‚ borrowing or other
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Manage Windows Accounts and Organizational Units Course Name and Number: IS3230 Access Security Student Name: Steve Guzman Instructor Name: Ms. Matykowski Lab Due Date: In this lab‚ you used the Microsoft® Active Directory Users and Computers utility to create and manage Windows accounts. You first created several user accounts and organizational units. You also used the utility to manage those user accounts. You assigned user accounts to an organizational unit and deleted any unneeded accounts. Manage
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the workplace 1.4) identify sources and types of information and advice available in relation to employment responsibilities and rights Citizens advice bureau acas HR department line manger manager community legal advice access to work trade unions 2) understanding agreed ways of working that protect own relationship with employer 2.1) describe the terms and conditions of own contract of employment Title of job ‚position to be held ‚status of contract the way you get payed and how often‚ hours holiday
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Unit two: Principles of providing administrative services Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with
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between the two years is 0.3p decrease. As Sainsbury’s needs to have a £2 to £1 earned‚ the price is behind in both years. This means that there is a 2 year crises at Sainsbury’s. Acid test ratio 2013 Current assets = 1901 Inventories = 987 Current liabilities = 3115 ATR = (CA – I) / CL = 0.29 2012 Current assets =2032 Inventories = 938 Current liabilities =3136 ATR = (CA – I) / CL = 0.34 The difference between the 2 years is that Sainsbury’s has a better ratio in 2012 with Sainsbury’s
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Language Arts 23 January 2014 Prepare for the Worst It’s a beautiful day. The leaves are beginning to change color‚ there’s a crisp breeze that feels especially nice after the scorching summer. On this beautiful day most people would be out walking or enjoying nature. But not Rodger. He’s busy preparing. He’s always been strange. Strange as in a worrier. He worried about everything. His life consisted of what ifs. But there had always been two main worries. Robbers and the world ending. He
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__________________________________ Date _________ Algebra 2 Unit 5: Logarithmic Functions Logarithmic Functions Review Sheet #2 1. If the graph of is reflected across the line then the resulting curve has an Equation of (1) (3) (2) (4) 2. The domain of in the real number is (1) (3) (2) (4) 3. Which of the following values of x is not in the domain of (1) -3 (3) 5 (2) 0 (4) 4 4. The can be written as (1) (3) (2) (4) 5. Which of the following is
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