Unit 3: Care Routines Routines Bedtime 1) Lay out the pillows 2) Cover the pillows with a sheet 3) Lay children down‚ top and tail 4) Give the children individual blankets Nappy Changing 1) Collect child’s individual wipes and nappy 2) Put on an apron and pair of latex gloves 3) Put down the changing mat 4) Call the child to be changed 5) Lay down the child and remove their trousers 6) Wipe the child if necessary 7) Put the dirty nappy into a nappy sack 8) Put a fresh nappy onto the
Premium Infant Sleep Developmental psychology
complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer service means providing services that customers did not even know they wanted‚ but are delighted to find are provided. Identifying Customer Needs Effective customer service involves satisfying customer needs‚ so the first step is to find out what these are. All customers contact a business because they want something. Businesses use several
Premium Customer Customer service Active listening
Balance sheet- a picture of what a business "owns‚ owes‚ and is owed" at a specific point in time. Profit- the amount of money left over after costs have been covered = TOTAL REVENUE - TOTAL COSTS Operating Profit- the profit the business has made from its normal business activities Capital Employed= share capital + reserves + long term liabilities Profit Quality Evaluation A rising level of profits is not always an indicator of a successful business Is the profit the result of a sudden
Premium Generally Accepted Accounting Principles Asset Profit
Assess the hazards identified in the health and social care setting. And make recommendations in relation to identified hazards to minimise the risks to the service user group. M2 and D1 In this assignment I will be assessing the hazards identified in the health and social care setting. The first potential hazard I saw whilst carrying out a risk assessment whilst at a health and social care setting was a wet floor. As the floor was wet it was a hazard and had many risks to it‚ which could have
Premium Hazard Risk Safety
Queensmead School BTEC Level 3 Subsidiary Diploma in Business Unit: 3 Introduction to Marketing ( Pass criteria) HELPSHEET Task (P2) Describe the constraints and limitations under which marketers operate‚ making use of examples to explain your point. Grading Tip: Try to find examples where these laws have been contravened (broken to any degree). Useful websites are those belonging to Trading Standards and the Advertising Standards Authority. Breakdown of task: With
Free Consumer protection Consumer Marketing
in a business environment 1. In relation to your current business environment (or one that you are familiar with)‚ identify at least two different types of information technology that may be used when completing work tasks. Spreadsheets Database Word processing 2. What are the benefits to businesses (and others) of using information technology for doing work tasks? The IT allows us to process a greater level of work in a shorter period of time‚ which leads to business being
Premium Data Protection Act 1998 Confidentiality Secrecy
NVQ in Business Administration Level 2; Unit 3: Work in a business environment Learning outcomes: 1.1 – 5.2 Unit 3: 1.1: Describe what is meant by diversity and why it should be valued. What is meant by diversity is that even if someone may be of the same species there will always be differences in their appearance‚ their personality‚ their beliefs and many other differences. The reason as to why it needs to be valued is because without any form of diversity then everything would
Premium Tour de Georgia Recycling UCI race classifications
director of a local company who is looking to buy trainers for both men and women. First I need to plan the meeting so that he doesn’t appear to be inexperienced as he is new to this job. Time of meeting: 10.30 am on 25th November 2015. Venue: in the business board room. Booking arrangements: send the details through to the customer and inform key staff members included in the sales meeting. Resources for the sales meeting: - The range of trainers including personalized ones that they sell and the
Premium Management Customer service Sales
* LO2.1‚2.3 compare different leadership styles used in selected organization and assess similarities and dissimilarities of management style applied in such organization * INTRODUCTION * .Define the leadership and leadership styles. * Define the leadership Leading is the process of influencing people to work towards a common goal. The essence of leadership dynamic process in a team where one individual influence the others to contribute voluntarily to the achievement of group task
Premium Management
Business & Computing Learner Name Learner Registration No. Assessor Name LEI13160876 Soory Abbassi 15/10/13 Hand-in Date Submitted On 15/10/13 18/03/14 Qualification and Programme Number Unit Number and Title BTEC Extended Diploma In IT (QCF): Level 3 Unit 18: Database Design Assignment Title Assignment 1 No. 1 of 2 Whole or Part of Unit? Whole /Part Grade for Whole Unit Deadlines: If you do not meet the deadlines for handing in your assignments
Premium Management Security Learning