"Use skills and techniques to resolve misunderstandings and conflicts constructively" Essays and Research Papers

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    Presentation Skills

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    Presentation Skills Introduction Presentations are a way of communicating ideas and information to a group. A good presentation has: • Content - It contains information that people need. Unlike reports‚ it must account for how much information the audience can absorb in one sitting. • Structure - It has a logical beginning‚ middle‚ and end. It must be sequenced and paced so that the audience can understand it. Where as reports have appendices and footnotes‚ the presenter must be careful not to loose

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    Aseptic Techniques

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    Aseptic Techniques Karla Brown HCP/210 October 11‚ 2013 Aseptic Techniques The supplies and equipment used to prepare sterile products are the following according to (The Pharmacy Technician: A Comprehensive Approach‚ Second Edition‚ ch.22‚ Pg. 611). • . NS—0.225% Sodium Chloride • D5.NS—5% Dextrose and 0.45% Sodium Chloride (for injection‚ USP) • 70% isopropyl alcohol—for cleaning surfaces • Alcohol pads—for cleaning ports‚ stoppers‚ skin surfaces‚ etc. • D10W—10% Dextrose in Water

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    Survival Skills

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    Survival skills Survival skills are techniques a person may use in a dangerous situation (e.g. natural disasters) to save themselves or others (see also bushcraft). Generally speaking‚ these techniques are meant to provide the basic necessities for human life: water‚ food‚ shelter‚ habitat‚ and the need to think straight‚ to signal for help‚ to navigate safely‚ to avoid unpleasant interactions with animals and plants‚ and for first aid. In addition‚ survival skills are often basic ideas and abilities

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    Communication Skills

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    P.O. Box 342-01000 Thika Email: info@mku.ac.ke Web: www.mku.ac.ke DEPARTMENT OF BUSINESS AND SOCIAL STUDIES COURSE CODE: UCU 001 COURSE TITLE: COMMUNICATION SKILLS Instructional manual for BBM – Distance Learning MODULE AUTHOR: MRS. SUSAN KAJUJU LAIMARU 1 TABLE OF CONTENT CHAPTER ONE................................................................................................................................. 4 1.0 INTRODUCTION TO COMMUNICATION ...............................

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    Dealing with Conflicts

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    Activity 1- Approaches to Dealing with Conflict 1. 5 conflict management styles: i. Ignoring or avoiding the conflict ii. Giving in/ accommodating iii. Aggression/ bullying iv. Compromise/ sitting the difference v. Co-operation/ collaboration 2. Ignoring or avoiding the conflict: Ignoring the pink elephant in the room- pretending the conflict is not there in hopes that it will go away‚ disappear or resolve itself. Positive consequences: Give us

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    Study skills

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    Understanding and Developing Study Skills and Learning Methods Universities have adopted a teaching technique that means students are required to allocate study time to independent learning‚ this allows students to develop their existing study skills and learning techniques. Learning and studying is subjective‚ therefore individual techniques will differ significantly to fit in with students unique learning styles. When considering study skills and learning methods it is critical that certain

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    Types of Conflict

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    Types of Conflict Conflict in business meetings usually falls into two categories: 1. Real professional differences – Conflict can arise from very real differences in professional opinions. In many cases‚ these differences don’t develop into open conflict. But conflict is more likely when the outcome is extremely important‚ when the decision being made is irreversible‚ or when the impact of making the wrong decision will reflect badly on those involved. When this type of conflict is left unresolved

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    Conflict Resolution

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    Conflict Resolution The nature of a work team makes them vulnerable to conflicts and disagreements. Because people carry the weight of personal values‚ experiences and beliefs into the work team‚ there is always the possibility that conflict will arise. That is why recognizing the signs and source of conflict will help understand the role of conflict in the work team. Here is list of signs of conflicts that the work team should be aware of: 1. Anger‚ irritability‚ sarcasm 2. Without holding

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    Sources of conflict

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    From the book‚ Chapter 7 Managing Conflictconflict can come from many sources. Personal differences are common because individuals bring different backgrounds to their roles in organizations. This observation is particularly relevant for managers working in an organizational environment characterized by broad demographic diversity. Another source of conflict among members of an organization is informational deficiencies. This occurs when an important message may not be received‚ a manager’s

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    Professional Skills

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    University of Hull Personal Learning Report Module Title: professional skills and ethics Module code: 56244 Module Leader: Dr Joanne Cook Student ID: 201201558 Submission date: 10/12/2012 Word count: Issues‚ Theories‚ and Practices Related to Responsible Businesses Part A A business is characterized by many factors which could build or destroy it. These are things that the organization should be keen on and work on them before they become a problem. Some could be unavoidable while

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