[pic] |[pic] | | |REPORT | |HANDLING CONFLICT | |CASE STUDY: “The social network” | |
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Lesson 1 What Is A Group? • Every group evolves out of a purpose (strong or weak) • The most successful teams are driven by a strong purpose‚ often envisioned by an inspiring and visionary leader Definitions of Groups • A Psychological Group is any number of people who (a) interact with each other‚ (b) are psychologically aware of each other‚ and (c) perceive themselves to be a group. Huczynski & Buchanan • A Group is defined as two or more individuals interacting and interdependent‚
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Conflict and Culture Introduction The purpose of this report is to apply the theories and concepts in Organizational Behavior into the chosen topic which is conflict and culture. An organization’s psychological and social climate forms its culture. The culture represents the values‚ beliefs‚ assumptions and symbols that define the way in which the organization conducts its business. It tells the employees how things are done‚ what is important and what kind of behavior is rewarded. It impacts
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to Communication Communication isn’t always easy‚ but it critical to an organization’s success. The success or failure of an organization often depends on its ability to communicate with its members‚ according to The Communications Department at California State University. New technologies‚ mixed with culturally diverse audiences‚ have increased the importance of organizational communications‚ but have also made the field more complex. Understanding some of the common barriers can improve an organization’s
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Conflict Resolution The nature of a work team makes them vulnerable to conflicts and disagreements. Because people carry the weight of personal values‚ experiences and beliefs into the work team‚ there is always the possibility that conflict will arise. That is why recognizing the signs and source of conflict will help understand the role of conflict in the work team. Here is list of signs of conflicts that the work team should be aware of: 1. Anger‚ irritability‚ sarcasm 2. Without holding
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There are different ways to communicate. Some people prefer to communicate over the phone or using e-mail‚ other people prefer to communicate face to face. In my opinion‚ it is better to communicate face to face for several reasons. I think‚ it is much more interesting to have a conversation face to face and it is much easier to understand an interlocutor‚ his gestures and intonation. Firstly‚ seeing an interlocutor in person is much more interesting than using a phone or e-mail. It is possible
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Introduction Conflict usually occurs primarily as a result of a clash of interests in the relationship between parties‚ groups or states‚ either because they pursuing opposing or incompatible goals. Although the term war is sometimes used as a synonym for conflict‚ it is more usual to restrict the meaning of war to violent conflict‚ involving armed forces. But like war‚ conflict is and has been throughout history a normal way of conducting disputes between political groups within human society
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Material Conflict Management Plan 1. Identify the available conflict management strategies and their strengths and weaknesses. |Strategy |Strengths |Weaknesses | | |Someone must always submit will to another |This can cause more strife and conflict | |Competing‚ where each individual is |to be able to accomplish what must happen
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Groups and teams are a major feature of organisational life. The work organisation and its sub-units are made of‚ are groups of people. Most activities of the organisation require at least some degree of co-ordination through the operation of groups and teamwork. An understanding of the nature of groups is vital if the manager is to influence the behaviour of people in the work situation. Groups are an essential feature of the work pattern of any organisation. Members of a group co-operate in order
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PROFESSIONAL COMMUNICATION Introduction & Definition Since the dawn of civilization man expressed his ideas and views in different ways to exchange his feelings and emotions. This way of exchanging the feelings is known as communication. Communication is one of essential conditions of social interaction. According to Brown‚ “Communication is the process of transmitting ideas or thoughts from one person to another for the purpose of creating understanding. According to Keith Davis‚
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