Distribution & Pricing Dartaine Phifer BA181 Foundations of Marketing Instructor: Bell‚ Faith A manager’s job is never ending‚ if you want to be successful in this business. Denny McKnight stated‚ “We think of best practices as doing all the right things with the right tools and getting the right results” (Harps‚ Best Practices in Todays Distribution). One of the marketing plans‚ distribution plays a key role to how products are exposed‚ stored and delivered‚ another key factor is the price
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communication with customers 1a) Use the table below to outline at least two different customer service situations and the different methods of communication that would be needed in these situations. Situation Methods of communication 1. The porridge that a guest has ordered is not available. Verbal. The best approach in this situation is to speak to the guest face to face and apologise whilst explaining why the porridge is unavailable. 2. A customer has been spoken
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TOPIC: Distribution The current topic is about distribution while the main article will explain about Apple’s distribution strategy to expand their international market through innovation of strategies of the retail stores. Previously‚ Apple was prefers to open their retail shops around the customers’ neighborhood or busy commute places such as Grand Central stations. However‚ recently Apple has stated its plan to open their retail in prestigious shopping centers such as Harrods‚ London (Gurman
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[Insert Department Name] [Insert Department Logo] Customer Service Plan [Insert Date] This template includes directions and examples. Please remove all text in italics and replace with content for your Department’s customer service plan. Please note that the total length of your plan should be approximately ten pages. Executive Summary The Executive Summary should be 1-1.5 pages. In this section‚ provide an overview of the purpose of the document‚ that it was required
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A business seeks to make a profit by providing customers with goods and services. The success of the business is in the quality of the goods and customer service. Management and leadership styles have a great impact on the working environment and employees ’ motivation. The working environment also affects both management and other employees ’ motivation‚ which in turn influences the overall progress and well being of the organization. It all comes down to keeping employees enthusiastic and energized
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Customer service is the provision of a service to a customer. In healthcare‚ customers are the patients‚ their families‚ and communities. The service provided is healthcare. Many people access health care each day. It can be just a routine exam or more serious critical or emergency care. Also‚ it can be a surgery‚ laboratory work‚ radiology‚ immunizations and so on. Patients in the United States of America have the ability to choose healthcare provider. That is why hospitals and practices
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Behind the scenes of most productions‚ there are almost always more elements at play in accompaniment to the performers; there is a whole whirlwind of preparation behind every performance‚ beginning at the base level of first creating a piece of music. The position of composer is one hidden in the shadow of performers‚ more often than not gone unnoticed and uncredited. Nevertheless‚ it is the office in which Billy Strayhorn‚ a famous pianist‚ arranger‚ and composer‚ thrived during the 1940s-1960s
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is achieved through careful planning and execution. Customers regardless of who they may be deserve the best quality product your department can supply. As part of the planning process‚ it’s important to ensure you have a good understanding of the quality level your customers require and expect from the product you are providing. “Quality is the characteristics of a product‚ system‚ service or process that meet the requirements of customers and interested parties”. Herein lies the key‚ in
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my answers are below. 1) Does the required work schedule stated above meet your needs? Yes. This schedule works quite well for me. 2) Explain what customer service means to you. Customer service...well‚ I kind of think it’s a dying art. Hardly anywhere I go‚ do I see people who really know what it means to "serve" their customers. Or‚ maybe they know‚ but just don’t care. Though I suppose it shouldn’t‚ this often surprises me. In fact‚ it surprises me so much so‚ that when I am served
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TB00417 The Southwest Spirit Customer service far beyond the norm in the airline industry was not unexpected at Southwest and hadits own name—Positively Outrageous Service. Some examples of this service included: a gate agentvolunteering to watch a dog (a Chihuahua) for two weeks when an Acapulco-bound passenger showedup at the last minute without the required dog crate; an Austin passenger who missed a connection toHouston‚ where he was to have a kidney transplant operation‚ was flown there by a
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