Distinguish Among the Duties and Responsibilities within Each Department The Rooms Division The Rooms Division consists of three major areas‚ front office‚ housekeeping‚ and uniformed services. Of these‚ the front office is the revenue producer. The other areas are staff functions. The principle guest representative of the front office is the Guest Service Agent (GSA). This is the position that welcomes guests‚ registers them‚ assigns guest rooms and rates‚ check’s them out‚ and answers a myriad
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EVOLUTION OF HOTEL INDUSTRY: Overall Growth in 2005 -2006 OVERALLGROWTH IN 2005 - 06 OCCUPANCY RATE : 2.6% AVERAGE RATE : 23.7% REVP : 26.9% (IN IMR AND 28.1% IN USD) HOTEL: Hotel or Inn may be defined as an establish‚ment whose primary business is providing paid lodging facilities for the general public‚m and which furnishesone or more of the services like - Food & Beverages Services‚ Concierge‚ Bell or Door Attendants Service‚ laundry or Dry Cleaning‚ and use of furniture and
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Motel 6 Financial Statement Marketing plan for Motel 6 Executive summary This is to bring to your attention that Motel 6 is flying higher than before and it is venturing more. This is after a turnaround in our fortunes. You can remember in 1990 when the chain based in Dallas was sinking after its acquisition by Accor S.A. of France from Kohlberg Kravis Roberts & Company‚ the leveraged buyout firm‚ for $2.3 billion. Again in 1993‚ we lost $40 million. However‚ we are standing tall today for turnaround
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when there is a request for report the system generate the reports that is being requested by the users. 1. INTRODUCTION With the growing competition in the hospitality industry‚ the need for effective and efficient management of the hotels‚ motels‚ and lodges is being felt by their owners. The system not only helps automate the process of reservation in the hotel‚ but also helps the efficient management of the same. Whether it is making reservations‚ bookings‚ billing or keeping track of
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Therefore‚with so many more destinations‚we expect our results to continue to increase significantly. We also expect many more repeat visitors and actual bookers due to the added cities.” -Callista Hospitality is a reservations and management system for motels‚ lodges and small to mid-sized hotels. It incorporates powerful‚ easy-to-use features which are normally available only in high-end‚ expensive reservations software systems. Electronic reservations‚ easy checkin/out‚ automatic management of online
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superior service and we do it as a team. VISSION We lead dominate the lodging industry in the Philippines. HISTORY Hotel Sogo was originated by two capitalist-proficient that was clustered in 1992. The individuals are pro-hotel businessman practiced in motel chain as supervisor in over 20 years and a commercial developer and a licensed contracting Asia Pacific. Basically‚ the group was started building hotels proposed to take on cleanliness‚ innovation‚ efficiency‚ courtesy‚ discipline and teamwork quality
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Case Study #1 The Sleep Well Motel In April 1990‚ Will Shelton was evaluating information received from the owner of a motel that was for sale in Fort Morgan‚ Colorado. Will had answered an ad in the Wall Street Journal under the heading “Business for Sale.” To Will’s surprise‚ he received a call directly from Hank Bennington‚ the owner of the Sleep Well Motel of Fort Morgan‚ Colorado. During the conversation‚ Mr. Bennington described his motel and his reason for wanting to sell. He also described
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comfortable suites with high-speed wireless Internet and premium cable TV with movies and other entertainment options. Facilities Differences However‚ over the years‚ the standards for facilities at limited-service hotels have gone up: Many hotels and motels that fall under the limited-service category now offer a business center‚ small gym‚ laundry
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The Sweet Dream Motel Managers need to know where they are now if they are to be able to decide where they are going. SWOT analysis gives managers a chance to examine the external environment within which the organization operates and the internal state of the organization. SWOT stands for Strengths‚ Weaknesses‚ opportunities and threats. Strengths and weaknesses are factors which are specific to the firm while opportunities and threats arise from the external environment. First‚ Strengths in
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Journal of Management and Sustainability; Vol. 2‚ No. 2; 2012 ISSN 1925-4725 E-ISSN 1925-4733 Published by Canadian Center of Science and Education The Advantages of Green Management for Hotel Competitiveness in Taiwan: In the Viewpoint of Senior Hotel Managers Ying-Chang Chen1 & Yu-Ta Chen2 1 Department of Hotel and Restaurant Management‚ Ching Kuo Institute of Management and Health‚ Keelung City‚ Taiwan (R.O.C.) 2 Department of International Business‚ Kainan University‚ Taoyuan
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