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4.7: Clear Goals And Objectives Of An ERP Program

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4.7: Clear Goals And Objectives Of An ERP Program
4.7. Clear Goals and Objectives
One of the key causes of project crash is unclear Goals and Objectives. Business endeavours are normally undertaken to follow the trend with generic goals and objectives. This generic formula may not necessarily fit to the thoughts triggering in back of mind of user. The selected ERP should clearly address organisation business needs. The “triple constraint” to clear goals and objectives are scope goal, time goal and cost goals (Somers, 2003).
4.8. Enterprise Wide Communication
Communication is not just the the delivery of message from source to destination. Rather it ensures, of what is delivered is being understood in the same sense by the target. Sometimes the error occurs when the desired information is
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User Involvement
User involvement is crucial during different phases of ERP implementation. System should be designed to fulfil business as well as user requirements. User of ERP will own, understand and utilize the system in a much better way if kept involved through different stages of system development and deployment. Stages of ERP system which require user involvement may include system study, need identification, implementation and training.
4.15. ERP Implementation Approach
Several approaches for an ERP system implementation exist; selecting the right that best matches your requirement is of high importance. These are variants of big bang, phased, parallel, process line and hybrid (Leon, 2009).
Figure 16: ERP implementation approaches
4.16. End-user Training on ERP Software
In order to espouse new system comprehensive training should be imparted to all the users involved in performing different functions. End user must understand the flow of system to act accordingly, so that the information conveyed is correct and up-to date. Though in start majority of users will hesitate to use the system, however extensive training can give them confidence to use it. End user training can be on software features as well as on business functions being performed and recorded through software
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Therefore, to mitigate the potential risks associated with a lack of alignment of the ERP system and business processes, researchers suggests client organizations to engage in Business Process Reengineering (BPR),develop detailed requirements specifications prior to the ERP system implementation and closely monitor system performance. ERP solutions relevance can be checked through similar industry deployments and conducting limited system testing by involving functional heads and domain experts from client

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